Subj : Businesses need to be much more open about how they are using AI
To   : All
From : TechnologyDaily
Date : Wed Oct 25 2023 10:00:06

Businesses need to be much more open about how they are using AI

Date:
Wed, 25 Oct 2023 08:50:40 +0000

Description:
Workers want to use AI, but they also want more transparency from their 
companies about opportunities and risks.

FULL STORY
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According to new research from project management software provider Asana, 
while workers are pleased to see AI adoption across their companies, business 
leaders arent being transparent enough about their organizations plans. 

Less than one-third (30%) of the more than 2,700 British workers surveyed 
said that they have transparency over their organizations AI plans. 

The same study found that more execs (39%) thought they were being 
transparent about their plans, showing a clear disconnect in many companies. 
Workers call for AI transparency 

Around half (49%) of the workers felt confident that AI would help companies 
to reach their objectives more effectively, and a further 48% expect their 
companies to use AI for goal-setting in the future. 

The use of AI tools in the workplace is clearly recognized as beneficial by 
execs and workers alike. Four in 10 employees are currently experiencing 
burnout, says Asana, with more than nine in 10 wanting to use AI to help ease 
the stress. 

At least half of the workers surveyed would like to see AI being used for 
development and training, or customer service interactions, respectively, 
with at least one-quarter also noting hiring processes and decision-making 
processes as key areas that would benefit from an injection of artificial 
intelligence. 

While it hasnt quite been one full year since ChatGPT launched in public 
preview, AI now looks to be a main consideration for many workers. More than 
half (56%) consider a companys transparency around AI when planning their 
careers, with a further 44% wanting to be sure that the company has adopted a 
human-centered AI approach. 

Two in five are also keen for their companies to provide training on AI, with 
some workers expressing concerns over being left behind. 

Asana EMEA GM Sanj Bhayro said: With leadership guidance, employees are more 
likely to understand, adopt, and trust how AI could or should be used within 
companies. 

Anne Raimondi, COO for the company, added: Its critical for organisations to 
build AI strategies around guiding principles that provide clear direction on 
how AI can, and should, be used. More from TechRadar Pro Could AI actually 
lead to more human jobs at your business? Weve rounded up the best AI writers 
to help you create your best work Check out the best online collaboration 
tools to support your hybrid workforce



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Link to news story:
https://www.techradar.com/pro/businesses-need-to-be-much-more-open-about-how-t
hey-are-using-ai


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