Subj : It's not just you - emails really are sucking our productivity (a
To   : All
From : TechnologyDaily
Date : Fri Oct 13 2023 10:45:04

It's not just you - emails really are sucking our productivity (and will to 
live)

Date:
Fri, 13 Oct 2023 09:26:49 +0000

Description:
Slack reckons emails arent cutting it anymore, and AI-enabled collaboration 
platforms are the way forward.

FULL STORY
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New research from Slack claims that email is dead, and even worse, emails are 
like the cockroaches of the Internet that well never fully get rid of. 

The study, based on 8,000 small business workers, reckons that sending emails 
is costing workers their productivity , which is a bold claim amid reports 
that overall British productivity is struggling. 

Its not just senders that are wasting their time, though, because fewer than 
half (42%) are actually being fully read, or so says Slack. Whats better for 
business: emails or messages? 

Employees are said to be drafting an average of 99 emails per week, costing 
them at least 42 minutes and, in some cases, as many as eight hours, or an 
entire working day. 

Received mail is regularly getting dismissed, with up to six per day being 
ignored based on nothing more than the subject line. A lack of interest in 
email services could be due to the growing number of emails workers and 
consumers receive on a regular basis, with many being attributable to 
marketing or junk. 

Around one-third (31%) of workers are missing important details when they 
disregard emails, which highlights that the need to communicate digitally 
remains vital, but the 50-year-old tech just isnt cutting it anymore. 

As well as complaints about being inundated and the poor sorting of mail to 
spam and junk boxes, workers are increasingly concerned about misconstruing 
tones in emails. Traditionally a fairly formal method of communicating, 
emails have become less formal, and hitting the right tone has become a 
challenge. Messaging platforms like Slack, Teams, and Google Chat are much 
more akin to how individuals communicate outside of work, and so the 
familiarity looks to be putting them at ease. 

The report also mentions AI tools designed to help workers communicate more 
efficiently, which weve been seeing more of across these collaboration 
platforms over the past year. 

Speaking of artificial intelligences ability to keep workers engaged and 
focused, Slacks Head of UK and Ireland, Deirdre Byrne, said: Email may never 
fully go away, but if we can get beyond the tyranny of the inbox, we can make 
a massive difference to work today. More from TechRadar Pro Get more from 
your time in the office with these online collaboration platforms Google Chat 
is no longer going to fight Microsoft Teams and Slack Weve rounded up the 
best AI tools designed to help save you time at work



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Link to news story:
https://www.techradar.com/pro/its-not-just-you-emails-really-are-sucking-our-p
roductivity-and-will-to-live


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