Subj : Zoom unveils its most divisive feature yet - an AI-powered digita
To   : All
From : TechnologyDaily
Date : Tue Sep 05 2023 14:15:04

Zoom unveils its most divisive feature yet - an AI-powered digital assistant

Date:
Tue, 05 Sep 2023 13:00:59 +0000

Description:
Getting help from the new Zoom AI assistant wont cost you a penny.

FULL STORY
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Top video conferencing platform Zoom has announced its AI digital assistant 
is set to be included in all paid plans as the company looks to get more 
workers on board with the time-saving technology. 

The company has been testing various products under its Zoom IQ brand since 
June, including free trials of Team Chat compose and Meeting summary, but now 
the company looks to be ramping up its AI portfolio. 

The rebranded suite of artificial intelligence tools is set to become 
standard across all paid accounts from this fall. Zoom AI Companion 

The companys CPO, Smita Hashim, said: We are transcending the hype in 
generative AI by delivering tangible products and disrupting the industrys 
pricing model, making it easy for businesses and people like you and me to 
leverage generative AIs full benefits in our day-to-day work. 

Moving forward, the online collaboration company has suggested that customers 
can expect to see AI Companion popping up across the entire ecosystem, 
including Meetings, Team Chat, Phone, Email, and Whiteboard. (Image credit: 
Zoom) 

The San Jose company says that eliminating any additional charge has been 
made possible thanks in part to the way it dynamically incorporates its own 
LLMs with third-party counterparts, including Metas Llama 2 and OpenAIs 
offerings. 

Beyond the pair of tools the company has already been testing with customers, 
Zoom will be supporting idea generation and categorization in Whiteboard, 
adding image generation from Whiteboard content next year. Various other 
text-based features are set to come to its portfolio in the coming months, 
too. 

At the same time, the firm announced that what is currently known as Zoom IQ 
for Sales will from now on be known as Zoom Revenue Accelerator. 

Its unclear why Zoom has dropped the IQ branding, but its not uncommon for 
companies to chop and change in products early stages. Either way, the 
companys clear intentions for AI suggest that its video conferencing platform 
could continue to attract customers for years to come. More about Zoom on 
TechRadar Pro Check out our roundup of the best AI writers Zoom will now use 
AI to sum up that meeting you missed Zoom Notes wants to make sure you never 
miss key info from a meeting



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Link to news story:
https://www.techradar.com/pro/zoom-unveils-its-most-divisive-feature-yet-an-ai
-powered-digital-assistant


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