Subj : Western Digital set to patch top SanDisk SSDs following reliabili
To   : All
From : TechnologyDaily
Date : Mon May 22 2023 11:45:03

Western Digital set to patch top SanDisk SSDs following reliability issues

Date:
Mon, 22 May 2023 10:26:47 +0000

Description:
4TB versions of SanDisks Extreme and Extreme Pro V2 SSDs are getting a 
firmware update, WD confirms.

FULL STORY
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Numerous Reddit threads over the past few months have raised complaints 
regarding SanDisk Extreme and Extreme Pro portable SSDs , which have been 
seen to be wiping data and sometimes becoming unreadable. 

Western Digitals SanDisk is usually a preferred, if somewhat expensive, 
option that is favored for reliability, stability, and performance, however 
months of issues without a fix are set to taint the companys reputation. 

The complaints relate specifically to 4TB versions of the Extreme and Extreme 
Pro V2 SSDs which retail for $300 and $330 respectively, though some users 
have indicated that 2TB models look to be affected too. Having trawled the 
Internet, we found no recorded issues relating to the 500GB or 1TB models. 
SanDisk Extreme and Extreme Pro firmware update 

A Western Digital spokesperson told Ars Technica : 

Western Digital is aware of reports indicating some customers have 
experienced an issue with 4TB SanDisk Extremeand/orExtreme Pro portable SSDs 
(SDSSDE61-4T00 andSDSSDE81-4T00respectively). We have resolved the issue and 
will publish a firmware update to our website soon. Read more 

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 > Western Digital says it's finally ready to finish restoring all your 
online services 

Notably lacking from the comment was any mention of the 2TB drives that have 
been seen failing and a timeframe for when the firmware update will become 
available. 

 Ars Technica also asked WD about issuing refunds to customers who have 
raised concerns in online threads, but the company failed to give any 
response. 

This isnt the companys first blunder with customers access to their files 
being disrupted. 

Earlier this year, a network outage caused by a security incident that saw an 
attacker gain access to some company systems . This led WD to disable online 
access to its My Cloud, My Cloud Home, My Cloud Home Duo, My Cloud OS5, 
SanDisk ibi, and SanDisk Ixpand Wireless Charger services, leaving users 
either without access or using a local access workaround. While that has been 
fixed, like this more recent SanDisk issue, it wasnt particularly the 
speediest of recoveries that WD is generally known for. Looking for an 
alternative? Check out the best cloud storage and best cloud backup tools



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Link to news story:
https://www.techradar.com/news/western-digital-set-to-patch-top-sandisk-ssds-f
ollowing-reliability-issues


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