Subj : Ticket bots blamed as Liverpool joins Chelsea and Arsenal in canc
To   : All
From : TechnologyDaily
Date : Sun Sep 28 2025 12:30:08

Ticket bots blamed as Liverpool joins Chelsea and Arsenal in cancelling 
hundreds of thousands of fake accounts used to buy and sell tickets

Date:
Sun, 28 Sep 2025 11:29:00 +0000

Description:
Premier League football clubs cancel hundreds of thousands of fake ticket 
accounts as bots and proxy services fuel black market resales.

FULL STORY
======================================================================Premier 
League football clubs cancel hundreds of thousands of fake accounts targeting 
tickets Liverpool, Arsenal and Chelsea all step up bans and block resale 
groups and bots Overseas resellers are using proxy services and bot software 
to flood systems 

Premier League football clubs are stepping up action against ticket touting, 
cancelling hundreds of thousands of fake accounts and banning fans found to 
be involved in resale scams. 

The BBC reports Liverpool, Arsenal and Chelsea have all carried out 
large-scale investigations to tackle the problem, which often rely on bots 
and proxy services. 

Liverpool football club said it closed 145,000 fake ticket accounts in the 
past two years, and handed out 1,114 lifetime bans last season alone. 
Football bots 

Investigators said the rise in bans followed manipulation of automated 
software and the discovery of mass use of burner phones used to conceal 
identities. 

Arsenal told BBC Sport it had cancelled nearly 74,000 accounts this season 
and banned more than 7,000 memberships. 

Chelsea said it blocked over 350,000 attempted purchases from bots. Recent 
research found bots now account for more than half of all internet traffic . 

The action of these three top flight clubs highlight the scale of the 
problem, with resellers using overseas platforms to profit from inflated 
prices. 

The BBC investigation found touts running operations on an industrial scale, 
with companies using memberships, bot software and proxy servers to buy 
tickets across Premier League clubs. 

These are then resold through websites based abroad, leaving supporters at 
risk of paying well over face value or buying tickets that dont work at the 
turnstiles. 

Liverpool said it had also shut down 162 social media groups with over one 
million members that were involved in ticket resales. 

On matchdays, it carried out nearly 400 targeted checks to block suspicious 
accounts from entering. 

Arsenal and Chelsea have adopted similar measures, with new technology 
including multi-factor authentication and encrypted barcodes being introduced 
across the league. 

The Premier League has urged fans to exercise extreme caution when buying 
from unauthorized third-party sites. 

While the resale of football tickets is illegal in the UK, police arent doing 
much about it. Only 12 arrests were made for touting across the entire top 
six tiers of English football last season. You might also like These are the 
best proxy sites you can use now Plane tickets are getting more expensive, 
and AI bots may well be the reason why The majority of visitors to online 
shops and retailers are now bots, not humans



======================================================================
Link to news story:
https://www.techradar.com/pro/security/ticket-bots-blamed-as-liverpool-joins-c
helsea-and-arsenal-football-clubs-in-cancelling-hundreds-of-thousands-of-fake-
accounts-used-to-buy-and-sell-tickets


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