Subj : Shock, horror  a Windows 10 update has broken some printers... ag
To   : All
From : TechnologyDaily
Date : Fri Apr 21 2023 10:45:03

Shock, horror  a Windows 10 update has broken some printers... again

Date:
Fri, 21 Apr 2023 09:28:22 +0000

Description:
Is your printer not working after the latest Windows 10 update? Youre not 
alone.

FULL STORY
======================================================================

 Windows 10s cumulative update for April, released last week, has been 
throwing spanners in the works for some users, as were hearing reports of 
some serious issues with printers and more besides. 

The update in question is KB5025221 and as Windows Latest picked up, there 
are reports that this patch has either partially or fully broken some 
printers. 

Brother models seem to be affected, as per threads on Reddit and Microsofts 
Answers.com support forum, but theres also a mention of a Canon laser printer 
failing to work. 

Some folks are finding that their printer no longer prints  making it an 
expensive and very heavy paperweight  whereas another report notes that the 
scanner is broken with a Brother multi-function printer. Removing update 
KB5025221 was found to remedy the issue, so it seems the patch is at fault 
here. 

The trouble with that fix, of course, is that with KB5025221 ditched, youre 
lacking coverage for the latest security measures delivered to Windows 10 
with Aprils cumulative update  hardly an ideal situation. 

However, its also worth noting that one user on Answers.com claims to have 
solved the problem , with the route taken being to remove the printer from 
the system entirely, download the latest driver, and reinstall the device 
(this was with a Brother HL-L3219CW). 

KB5025221 is also causing trouble outside of printers, with some folks 
reporting that post-update, they are seeing the default apps settings menu 
appearing every time they fire up Googles Chrome browser . 

Weve also seen a report of an external hard drive not working after the 
cumulative update, but as this is just a single complaint at this point, its 
not really something to be concerned about  yet. 

Oh, and a final problem with this update is that some people cant install it, 
although installation failures are nothing new for Windows 10 (and Windows 11 
). Analysis: Printer problems are nothing new 

Regarding the mentioned solution for the printer bug, naturally we do have to 
take individual reports with some caution (and what works with one system and 
printer, may not with another  as ever your mileage may vary). Still, it 
sounds like it could be worth a shot. 

Whats interesting is the user reporting the above fix notes that they have a 
USB printer  part of the solution is to disconnect it, then plug it back in  
and the new update comes with a cure for USB printers being reported as 
multimedia devices by Windows 10. Raising the question of whether that 
particular piece of bug squashing has created more problems than it solved, 
but we cant know for sure, of course. 

With any luck, Microsoft will be investigating this issue in short order, if 
the company isnt already. Its not a good look for Microsoft to have another 
bug with printers pop up, as Windows 10 has seen more than its fair share of 
printer-breaking gremlins in the past . 

Hopefully well get official word soon enough, and Microsoft will smooth over 
this latest printer problem. Until then, if youre affected, the mentioned 
workaround looks like your best chance of keeping the update in place  and 
your security levels up to scratch.



======================================================================
Link to news story:
https://www.techradar.com/news/shock-horror-a-windows-10-update-has-broken-som
e-printers-again


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