Subj : The Google Pixel Fold is on sale now, but a glitch is canceling s
To   : All
From : TechnologyDaily
Date : Tue Jun 27 2023 12:30:03

The Google Pixel Fold is on sale now, but a glitch is canceling some 
pre-orders

Date:
Tue, 27 Jun 2023 11:10:06 +0000

Description:
Buyers are reporting that their Pixel Fold pre-orders are being canceled, 
seemingly due to various bugs.

FULL STORY
======================================================================

Following its announcement in May, the Google Pixel Fold is finally shipping 
today (June 27), but not everyone who put in a pre-order will be getting the 
phone as expected. As well as some users expectedly having to wait longer for 
delivery, due to high demand, theres a more troubling issue  as some buyers 
report that their pre-orders have been unexpectedly canceled. 

A fairly lengthy Reddit thread (via Android Central ) is full of people 
claiming that their pre-orders were canceled, with many of them being told 
your payment information couldn't be verified." 

That doesnt seem to be the only error people are encountering though, with at 
least one being told "your order was canceled because it doesn't align with 
our Sales Terms." Still, others simply had their payment method declined, and 
after contacting support, a number of the posters on this same thread were 
informed that the issues were simply caused by a bug. 

Sadly though, their orders couldnt be reinstated. Rather, they were told to 
place a new order, which then put them at the back of the queue; in some 
cases delaying when the phone would arrive. And worse, sometimes these 
re-orders were also canceled too. A bad start for a great phone 

Buyers in both the US and the UK have reported this issue, and its an 
unfortunate state of affairs, especially as the Pixel Fold itself is a very 
good phone, achieving 4.5 stars in our Pixel Fold review . So this is easily 
one of the best foldable phones and one of the best Pixel phones . 

Still, the Pixel line isnt immune to problems , so perhaps its no surprise 
that Googles store is also buggy. 

Weve asked Google for comment on the store situation, and well update this 
article if we hear anything. Presumably the company is aware of the issue 
though, so hopefully it will be resolved soon. 

In the meantime, if youve been struck by this problem or are yet to place 
your order, you might want to try ordering through a third-party retailer or 
a carrier instead, or simply buy one in a physical store, as this issue only 
seems to be affecting Googles own online store.



======================================================================
Link to news story:
https://www.techradar.com/phones/google-pixel-phones/the-google-pixel-fold-is-
on-sale-now-but-a-glitch-is-canceling-some-pre-orders


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