Subj : Salesforce CEO Marc Benioff slams Microsoft Copilot as "a disaste
To   : All
From : TechnologyDaily
Date : Wed Jan 15 2025 15:15:05

Salesforce CEO Marc Benioff slams Microsoft Copilot as "a disaster"

Date:
Wed, 15 Jan 2025 15:01:46 +0000

Description:
Wars of words between Benioff and Microsoft CEO Satya Nadella comes via the 
only appropriate means possible in 2025: two distinct podcasts.

FULL STORY
======================================================================Marc 
Benioff calls this Copilot thing a huge disaster for Microsoft He was 
responding to Satya Nadella who, on a completely different podcast, 
forecasted that software-as-a-service will collapse with the rise of 
easy-to-create AI chatbots Benioff also pointed out Microsoft is leveraging 
external technology with its deal with OpenAI - theyre not even making the AI 
themselves 

Marc Benioff, the CEO of top CRM software firm Salesforce, has clapped back 
at his Microsoft counterpart Satya Nadella after the latter suggested 
software-as-a-service companies like Salesforce could go bust in the wake of 
the AI chatbot agent boom. 

Speaking on The Logan Bartlett Show , Benioff claimed, customers dont look at 
them and dont take them seriously. 

Ive spoken to these customers, he went on, they barely use it, and thats only 
if they dont already have a ChatGPT license or something like that in front 
of them. Salesforces Agentforce 2.0 platform 

Benioff pointed out that Salesforce has its own agentic platform in 
production, while adding Microsoft [isnt] even making the AI themselves - 
referring to its $10 billion USD investment into OpenAI - the company behind 
ChatGPT. 

Nadella made his remarks on the Bg2 podcast in December 2024, albeit without 
referring to Salesforce by name. 

Salesforce even launched Agentforce 2.0 , an AI chatbot agent creation 
platform, in December 2024 - a clear effort to keep up with the AI trend, so 
its not entirely clear why he has Microsoft in his sights, because Microsoft 
doesnt seem to have Salesforce on its own radar. 

Benioff does have form for taking aim at Microsofts Copilot AI , mind you. At 
Dreamforce 2024, he compared Copilot to Microsofts erstwhile mascot Clippy, 
and has maintained that comparison in tweets. 

Back in a missive from October 2024, he wrote Copilots a flop because 
Microsoft lacks the data, metadata, and enterprise security models to create 
real corporate intelligence. 

Via IT Pro You might also like Salesforce reveals major hiring push to sell 
AI products Weve listed the best productivity tools right now UK Government 
to trial AI projects in bakeries, farms, and more



======================================================================
Link to news story:
https://www.techradar.com/pro/salesforce-ceo-marc-benioff-slams-microsoft-copi
lot-as-a-disaster


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