Subj : CrowdStrike hits back at Delta lawsuit  claims it did everything
To   : All
From : TechnologyDaily
Date : Mon Aug 05 2024 13:30:05

CrowdStrike hits back at Delta lawsuit  claims it did everything it could, 
and airline ignored offer of help

Date:
Mon, 05 Aug 2024 12:18:28 +0000

Description:
The first high profile civil case over purported financial losses in the 
immediate aftermath of the CrowdStrike incident sees a scathing response from 
the company.

FULL STORY
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The case brought by Delta against CrowdStrike in the wake of the recent 
global outages has seen its first response from the company, and it isnt 
holding back. 

Per Reuters , CrowdStrike is, in a letter to Delta authored by an external 
lawyer, rejecting claims that it should be held responsible for flight 
disruptions on July 19, 2024 - the day the incident arose. 

It remains apologetic about the inconvenience caused, but is highly 
disappointed by Delta's suggestion that CrowdStrike acted inappropriately and 
strongly rejects any allegation that it was grossly negligent or committed 
misconduct." Crowdstrikes rebuttal 

Delta itself is currently facing an investigation from the US Department of 
Transportation over why it took six days to recover from the incident- longer 
than other leading airlines. It cancelled more than 6,000 flights, affecting 
500,000 passengers. 

CrowdStrike believes any resulting damages it is found liable for in the 
trial; should be contractually capped at the amount in the single-digit 
millions, which suggests that it isnt trying to wriggle completely off of the 
hook. 

However, the software company also maintains it reached out to Delta 
following the incident to offer onsite assistance [...] but received no 
response. Per Reuters, this was confirmed last week by Delta CEO Ed Bastian 
in a CNBC interview. 

CrowdStrike also maintains Deltas own failures will rear their ugly head in 
the trial, and a spokesperson, in a final damning blow, referred to Deltas 
actions in the press as public posturing and its lawsuit as meritless. 

Meanwhile, it hopes Delta will work cooperatively, almost certainly implying 
it wants to settle or have the lawsuit withdrawn instead of thrown out of 
court. More from TechRadar Pro Microsoft believes 8.5 million devices were 
affected by CrowdStrike update outage CrowdStrike CEO says nearly all 
affected servers are now back online We've rounded up the best endpoint 
protection software around



======================================================================
Link to news story:
https://www.techradar.com/pro/crowdstrike-hits-back-at-delta-lawsuit-claims-it
-did-everything-it-could-and-airline-ignored-offer-of-help


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