Subj : Today's best business advice is take 30 seconds to check your App
To   : All
From : TechnologyDaily
Date : Thu Jan 25 2024 13:45:05

Today's best business advice is take 30 seconds to check your Apple Maps 
listing for any mistakes  your small business be losing on thousands of 
dollars in missed sales

Date:
Thu, 25 Jan 2024 13:31:17 +0000

Description:
Businesses are being incorrectly marked as 'permanently closed' on Apple 
Maps, potentially losing firms thousand of dollars.

FULL STORY
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Small businesses across the globe are reportedly losing thousands of dollars 
due to inaccuracies on Apple Maps. 

The tech giant's map service has been mistakenly marking businesses as 
'permanently closed', leading to a significant dip in customer visits and, 
consequently, revenue. 

One such case, as highlighted by Australias ABC News , is that of Chris 
Pyatt, owner of Pum's Kitchen, a Thai restaurant on Queensland's Sunshine 
Coast. Pyatt discovered the error only when a regular customer called to ask 
why the restaurant had been marked as 'permanently closed' on Apple Maps. 
Incorrect location 

"We have no idea when this change went through, but we have seen a sudden and 
drastic change in customer behavior towards the end of November and all of 
December. We've noted a significant downturn, of around AU$12,000. This is 
our livelihood," Pyatt lamented. 

Correcting the error proved to be a challenge for Pyatt and his wife, neither 
of whom use Apple products. Despite reaching out to Apple's customer service 
and following their recommended process, the issue remained unresolved. 

Apple advises that business owners can use any web browser to claim their 
business and update their details. However, Pyatt's attempts using Microsoft 
Edge were unsuccessful. Although Google Chrome allowed him to make the 
necessary changes, the updates still had not reflected on the app days later. 

The issue extends beyond incorrect business status. Pyatt highlighted that 
the location pin on the map was also incorrect, which led to further customer 
loss. 

This is just the tip of the iceberg. Apple Forums, Reddit, and Quora all 
contain posts from business owners facing similar issues with Apple Maps. 

With that in mind, the best business advice today is to check your Apple Maps 
listing for any mistakes. A quick review could save your small business from 
losing out on thousands of dollars in potential sales. More from TechRadar 
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world Apples biggest game changing tech isnt the new M3 chip A previously 
unknown hardware feature has been hijacked to hack iPhones across the world



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Link to news story:
https://www.techradar.com/pro/todays-best-business-advice-is-take-30-seconds-t
o-check-your-apple-maps-listing-for-any-mistakes-your-small-business-be-losing
-on-thousands-of-dollars-in-missed-sales


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