Subj : Re: Purism Librem 14 - Dead after ~4 Months
To   : Greenlfc
From : MeaTLoTioN
Date : Wed Aug 10 2022 14:19:42

On 09 Aug 2022, Greenlfc said the following...
 
 Gr> Gotta say, I'm not currently a fan of Purism support, even if we're
 Gr> finally getting some progress.
 Gr> 
 Gr> Laptop died on Saturday, all symptoms look like a power input issue. 
 Gr> Tried a bunch of stuff, but it was dead.  D-E-D dead.
 Gr> 
 Gr> Of course, I'm a slacker and have no backups... what to do, what to do?
 Gr> 
 Gr> Well, feed the laptop 7.6 volts via the fuse on the battery rail, of
 Gr> course. It booted right up and I was able to run those neglected
 Gr> backups.  Huzzah.  The machine is now jetting its way to California for
 Gr> repair or replacement.  Trying not to be impatient...

Wow good idea hooking up to the fuse, glad you managed to get your backups 
done. Do you have any ideas why the power may have just died?

How long did you get as an ETA for turnaround? Hopefully it'll be resolved and 
back with you sooner rather than later.

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