Subj : Re: How are you helping others?
To   : Kurt Weiske
From : Mark Hofmann
Date : Sat Mar 28 2020 09:08:00

KW> My company uses Slack and Teams for collaboration. I've started using
KW> video calls instead of cell phone calls - partly due to convenience, as I
KW> have horrible cell phone coverage, and also because it's nice to make a
KW> face-to- face connection with people who're isolated after being
KW> accustomed to coming into an office.

Teams and Zoom for the most part, but there are several other platforms being 
used for other various other things.

KW> For remote support, we're using a tool called Bomgar, which is a nice
KW> remote support app with file transfer and chat. We've pushed it to all of
KW> the company laptops, so I can make a connection from home without the
KW> user needing jump through hoops.

We also use Bomgar for remote support.  I still use Dameware on some things and 
the built in remote console in vCenter.  

I have daily team meetings where we all get on a Teams video/audio meeting.  We 
use the same room for chats between each other.  Anything to cut down on the 
ridiculous amount of emails I get.

- Mark

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