Subj : USB locking up - CL
To   : Ky Moffet
From : Barry Martin
Date : Fri Sep 18 2020 19:44:00


Hi Ky!

Well, wrong conference area but the original thread is here....

Early evening Friday -- the CenturyLink repair person was supposed to be
here between 8:15 and 4:15; got a text message at 4:30 will be there at
9:55 a.m. today -- assumed (oops!) meant 4:55, as an earlier automated
message had said by 4:50.  OK -- running behind, at least notifing me.

Cue 'Jeopardy!' theme music....  quarter to six - nobody showing.  Call 
the 800 repair line - and get partway into the automated robot and get 
disconnected.  Call again, get into a loop.  Call a third time: finally 
get the automated guy to transfer me -- it rings several times then dead
air.  Wait for a while just in case.

Dial a fourth time - automated guy, get to transfer, couple of times 
says the wait time will be approximately ten minutes; OK, not
horrible....  About 42 minutes later the call gets answered.  Very nice 
female with just a trace of an accent.  Rechecks: order still open, 
apologizess, tries to contact the technician, no response (which seemed 
to surprise her, or at least wasn't normal to not respond).  So now 
rescheduled for tomorrow (Saturday) -- between 8:15 and 6:30  (Good 
thing I don't have a life!)

So charging my cell phone up just to be sure not run out of battery and 
have to carry a battery pack around too!
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