Subj : Re: FiberOptic semi-follow-up To : Barry Martin From : Nancy Backus Date : Thu Jul 09 2020 00:35:16 -=> Quoting Barry Martin to Nancy Backus on 27-Jun-2020 09:29 <=- BM>> Sort of a follow-up to something I think I mentioned to you. And BM>> sometimes typing things out gets my brina working. I had fiber-optic NB>> ^^^^^ NB>> (repeat, even to the typo of brain above....[g]) BM> Too much Italian salt? ==> brine-a! Could be... ;) But yes, I know what you mean about typing things out can get the brain working... and I'm used to being used as a sounding board even for things I have no clue about.... :) BM>> Internet service installed last Monday morning - the install went fine BM>> but a problem with the main transmission lines on the telephone poles: BM>> I'm getting only a reading of '40' and should be 90 or above. Fix BM>> requires a different kind of tech. BM>> There was something about the LEDs on the interface box which didn't BM>> make sense to me: the LED for "Data" was off. According to a manual I BM>> found on-line: BM>> DATA: Under normal conditions, this light will be blinking BM>> green/yellow! The blinking symbolizes data flowing through the ONT. BM>> (Not sure why they put an exclamation point in there.) OK, so one way BM>> to read is if no data then no blinkie. OTOH usually when an Ethernet BM>> cable is plugged in usually the port LEDs turn on, so solid. NB>> Kinda makes sense... BM> And I had sort of found out from the second technician (the one who BM> only had to install the router but his work ticket said a full install) BM> they only have five hours of training. Sort of makes sense: for that BM> particular job "all" they do is string the fiber optic drop from the BM> pole to the house, plug the fiber optic drop in to the box at the pole BM> and the box on the side of the house, run another cable inside, BM> connect that to another box inside... Maybe the first tech had to go BM> to the rest room at this point and missed the part about the router, or BM> with a single computer it works but multiple like I have it needs that BM> router. And maybe there were a lot of picky specifics that were only in the written handouts, and not part of the actual lectures... or they were mostly videos, and the techs tended to zone out... ;) BM> Not putting them down but there's a lot of details one learns even as BM> a hobbyist for over fifty years as opposed to a five hour classroom BM> session. ...Even if a fifty hour class. Basically the three of us BM> needed each other and worked together to get it done. And as you say, your setup was probably not the standard one, with your multitude of computers, as opposed to just the one that many people have.... ;) BM>> Brought the laptop downstairs; WiFi signal works (as expected). BM>> Disconnect the Ethernet cable from the fiber-optic box, plug into the BM>> laptop. ...Still on wireless, no port LEDs. (I'll give myself an BM>> exclamation point here! ) Check the other end of the Ethernet BM>> cable at the Hub -- unplugged; all 8 ports used so I had unplugged or BM>> never plugged this spare line in. Right now have an 'off' line (device BM>> on the other end shut off or disconnected) so using that line -- need BM>> to get a bigger hub. NB>> Well, that could explain some of the problem... if not the 40 vs 90... BM> It would have been funny if I had done it the Rube Goldberg way: I BM> think there's a wireless output from the router: have that picked up by BM> the WiFi up here and distribute it back to the wired portion! Yes, that could have been amusing.... :) BM>> Next step is to check if my fix gave me high-speed Internet! NB>> And had it...? BM> Yup! Ky gave me a test site: have 200 Mbps symetrical service. The BM> test showed 204 Mbps d/l and around 150 Mbps u/l. With symmetrical the BM> latter should also be in the 200 range but not going to whine about BM> that: I could have easily screwed up the test as one isn't supposed to BM> be running other stuff while the test is being conducted. With DSL I BM> could see when Pandora was updating the music as there was a slight BM> slowdown with the test charting. Then I guess it's been worth it to upgrade to fiber... ;) NB>> ... A riddle, wrapped in an enigma, folded into a soft taco shell. BM> That's one way to describe troubleshooting! Yup. I did think that appropriate... ;) ttyl neb .... "I've changed my mind." "Great! Does it work any better?" --- EzyBlueWave V3.00 01FB001F * Origin: Tiny's BBS - http://www.tinysbbs.com (454:1/452) .