Subj : Failure to communicate To : TassieBob From : vorlon Date : Tue Aug 30 2022 10:00:11 Hi TassieBob, > vo> Log a support ticket saying you're going to forward all those > vo> emails to them. &-/ That might get some action.... > > From Schneider/APC? I've been involved in spending millions with them > over the years and even that doesn't encourage them to be overly > helpful. I avoid buying from them these days - at least for anything > that used to (or still has) an APC name on it. [...] I've not heard of Schneider, but if they got taken over by APC, then that's why.... Bad experiance with APC a *long* time ago, and swore to never use them again. I've mainly done, Eaton, Powershield, and ION units. These have been office sites and not datacentre based sites. I've got a Eaton unit under my desk right now. Purchased in 2010, and only needed it's battery's replaced a couple of years ago. It has been one of the most reliable unit's I've delt with... \/orlon aka Stephen --- Talisman v0.43-dev (Linux/m68k) * Origin: Vorlon Empire: Amiga 3000 powered in Sector 550 (21:1/195.1) .