Subj : Re: Failure to communicate
To   : Warpslide
From : vorlon
Date : Mon Aug 29 2022 10:44:06

Hi Warpslide,

 > vo> Aslong as the internal server isn't AWOL!
 > 
 > We have another monitoring system that checks various hosts to make
 > sure the're up.  That one uses the O365 smtp server to send out
 > alerts.

If the internet connection i sstill working! #-;)

 > vo> Can't the setting be changed to not spew out so many email's?
 > 
 > There's not a lot of settings available on these UPSes for whatever
 > reason, we've reported it to Schneider who "thanked us for our
 > concern" but nothing ever seemed to get fixed with it.

Log a support ticket saying you're going to forward all those emails to
them. &-/ That might get some action....

 > We generally log into the UPS to shut off monitoring if this
 > happens until the battery is swapped out, which is usually just a
 > couple of days. And this only seems to happen if the battery is
 > end-of-life so not a very frequent occurrence.

It's still an annoying thing to happen. If the ups's are on the cheap side
then yeah, ship it and forget about it... If they are the more
expensive type, then the companny should listen to customer feed back...




\/orlon
aka
Stephen


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