Subj : Re: Your cell phone bill?
To   : IrishMonk
From : poindexter FORTRAN
Date : Mon Aug 01 2022 08:01:00

-=> IrishMonk wrote to poindexter FORTRAN <=-

 Ir> Thank you very much!! Been in the field for 21 years and wouldnt change
 Ir> for nothing. Was asked to get into a supervisor/manager role many times
 Ir> and would not make the change ever. I enjoyed working with 99.9% of the
 Ir> customers I had and most of the time , by the time I was done with the
 Ir> job, I even got along with the .1%.

You're welcome -- I was a telecom manager in a former life, back when desk 
phones ruled the office. When things went south, it was the guys that rolled 
in trucks that escalated, reached out to their more senior techs when they 
needed help, and got things right.

I hired a telecom tech that looked familiar back in the 2000s. We started 
comparing notes and I remembered that he was a tech that worked on my system 
back in the 90s when Pacific Bell had a hardware branch.

He'd retired, bought a bunch of apartment buildings in Texas, made good 
amount of income on them, and decided to go back to work. I asked him why 
he'd want to go back?

"I want to be the customer. I want to pick up a phone and have someone else 
get in a van and come fix it for a change."





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