Subj : Re: Your cell phone bill?
To   : Weatherman
From : poindexter FORTRAN
Date : Mon Jul 25 2022 08:41:00

-=> Weatherman wrote to Paulie420 <=-


 p> LOL, and it still took you an hour. And you felt like you won... the last
 p> hour ever. :P

 We> Back when I was still with Comcast, I spent at least an hour a year on
 We> the phone with them to keep my endless promotions/deals going.  Then
 We> Comcast started adding additonal random junk fees that you couldn't
 We> remove no matter what promo you were on.

Yeah, the "customer retention" team used to be good - get kicked up from 
level 1 and you'd find some guy who'd get you more for less than you were 
paying.

Now, I threatened to leave and they were nonplussed - they ended up getting 
me a "promotion" that had all of the things I'd had for more money! I ended 
up calling a couple of times before getting to someone who could make a 
deal. I'm on a month-to-month plan now, which ended up being less than my 1 
year commit.





.... How does this work, is there an orientation?
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