Subj : Re: My WinPoint install is broken
To   : Martin Foster
From : Tim Schattkowsky
Date : Thu May 26 2022 21:35:56

//Hello Martin,//

on *26.05.22* at *12:39:02* You wrote in Area *WINPOINT*
to *Tim Schattkowsky* about *"My WinPoint install is broken"*.

 MF> - Tried to click on the second one but the mouse pointer wouldn't
 MF> move(locked up)
 MF> - Within a few seconds, my PC rebooted itself

Okay, that sounds like a hardware/driver issue. Probably some data got damaged at that point.

 MF> - Fired up WinPoint and clicked on the "Reports" folder in the message
 MF> tree and I got an "Access Violation" popup - see
 MF> https://stargate.org.uk/winpoint/screenshots/access_violation.jpg

 MF> - Clicked the "Ok" button to dismiss the popup and noticed that the
 MF> "Reports" message list was completely empty

 MF> Every time I click the "Reports" folder, I get the "Access Violation"
 MF> popup and an empty message list but having looked in the messagebase
 MF> directory, the "Reports" message base files are actually there.

 MF> How do I recover the situation?

Make a backup of the files related to the report area. Use that old message base doctor (probably still does the job) to repair the files. If that does not work, just delete the files (and loose all those reports).

Regards,
Tim

--- WinPoint 408.3
 * Origin: Original WinPoint Origin! (2:240/1120.29)

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