Subj : New in this
To   : Ward Dossche
From : Stas Mishchenkov
Date : Sun Dec 27 2020 12:46:18

Hi Ward!

Friday December 25 2020 12:36, you wrote to Michiel van der Vlist:

 WD> The ISP is still refusing me the password for the higher-level in the
 WD> company installed router to deal with this.

 WD> Their position is if they release such passwords that the customer may
 WD> destroy the set-up.

 WD> I've also noticed they are able to upload new firmware and reboot the
 WD> modem/router from a central site. If they give me the password I could
 WD> change it and deny them the option to auto-update firmware. They want to
 WD> avoid that too.

When I ran into a similar problem at my cousin's house, the provider generally closed access to the settings of his router, I just made a reset to the factory configuration and set everything up myself, not forgetting to completely close all incoming connections, except for the ICMP.

Have a nice night.
          Stas Mishchenkov.

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