Subj : New in this
To   : Ward Dossche
From : Michiel van der Vlist
Date : Fri Dec 25 2020 14:18:16

Hello Ward,

On Friday December 25 2020 12:36, you wrote to me:

 Mv>> Another three months have passed. Is this the day?

 WD> The ISP is still refusing me the password for the higher-level in the
 WD> company installed router to deal with this.

Bummer...

 WD> Their position is if they release such passwords that the customer may
 WD> destroy the set-up.

Do they value the intelligence of their cusomers that low? People in countries all over Europe have the router password for access to the firewall and the InterNet does not implode.


 WD> I've also noticed they are able to upload new firmware and reboot the
 WD> modem/router from a central site. If they give me the password I could
 WD> change it and deny them the option to auto-update firmware. They want
 WD> to avoid that too.

Bullshit. My ISP can do a firmware upgrade and I can not block them from doing that despite the fact that I have a password for making chages needed to run severs. All they need to do is rearange the access levels.

An internet connection that does not allow the customer to access the firewall is a broken connection. How come the consumer allience - or whatever you have over there - does not make a fuss about it.

Are you really stuck with Proximus?


Cheers, Michiel

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