Subj : Re: New in this
To   : Michiel van der Vlist
From : Ward Dossche
Date : Wed Dec 25 2019 13:54:29

Michiel,
 
Mv>WD> No. Guess I'm not really trying ... One day I will.
 
Mv> Another three months have passed. Is this the day?
 
I have passed in the ISPs store on main street here.
 
First reaction "What are you talking about?"
 
After having explained that this is an issue cropping-up in their online own customer-customer fora I get a phone-number of a division where they will be able to assist me.
 
When I call that number, the answer is "What are you talking about?"
 
2 possible conclusions:
 
1) The helpdesk-people really don't know anything about this
 
2) The helpdesk-people are unwilling, or have been instructed not, to co-operate with such a request.
 
The company-installed routers have 3 access-levels and you get the password for the lowest level which enables basic Fido-operation.
 
It seems impossible to get a password to get one level up in the router-administration hierarchy ... there seems to be a general idea that all their clients are morons and need to be protected against themselve messing-up their router and then having to send-out a technical guy.
 
 \%/@rd

--- D'Bridge 3.99
 * Origin: Do not meddle in the affairs of wizards (2:292/854)

.