Subj : Interesting videos from NANOG
To   : Bj”rn Felten
From : Michiel van der Vlist
Date : Wed Feb 10 2016 13:46:06

Hello Bj”rn,

On Wednesday February 10 2016 12:40, you wrote to me:

 BF>    Unfortunately all but one (Bahnhof who happens to have been running
 BF> the SixXS tunnel for all those years) seem absolutely not interested
 BF> in customer feedback. The only way to reach them is via some Bangalore
 BF> based help-desk with 30+ minute waiting time, or similar.

Here we are in a better position. There is fierce competition between KPN, the former telecom incumbent, now main DSL provider and Ziggo, the biggest cable company.

They DO listen to what the customers want. Unfortunately only a very small minority of the customers is interested in IPv6. What the majority of the customers want is speed. And so they mainly compete on speed....


Cheers, Michiel

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