Subj : FidoGazette V18 I06 Page 2 To : Shaun Buzza From : Sean Dennis Date : Wed Mar 16 2022 22:25:59 Hello Shaun, 16 Mar 22 18:27, you wrote to me: SB> If you'd ever spent time in customer support, you'd already know the SB> answer to that question. It was rhetorical. I spent 35 years as a help desk tech, a systems analyst, a system administrator, and a network administrator (I hold an AAS degree in network systems administration; Active Directory and I were best buddies). I also ran my own IT consulting business for a while. I know only too well. SB> PEBKAC - problem exists between keyboard and chair There's the infamous "ID-10-T" error. -- Sean .... "The best way to have a good idea is to have a lot of ideas." - Linus Paulding --- GoldED+/LNX 1.1.5-b20180707 * Origin: Outpost BBS * Home of the FidoGazette! (1:18/200) .