Subj : Re: FidoGazette Vol 13 n
To   : Sean Dennis
From : Jeff Smith
Date : Mon Sep 09 2019 10:56:36

Hello Sean,

> Unless Dallas is in the situation where I am: there is but one single choice
> for an ISP in my area (there is satellite access
> but that's unreliable).  You either get access through this company -- in my
> case, it's CenturyLink -- or you go without.  CL is
> notorious for its lousy customer service and weeks-long wait times to get
> things fixed.

I also have Centurylink as an ISP and have a block of static IP's from them. 
The biggest problem is not them coming out to fix or replace something as they 
usually send a tech out in 1-2 days. The biggest gripe that I have is their 
phone based tech support. One can tell that they are reading what they are 
saying from a printed page. And if the conversation varies from what the page 
covers then they get lost and confused. One gets put on hold repeatedly also.

I will agree that there are not a lot of capable alternatives available in this 
area.


Jeff

--- BBBS/Li6 v4.10 Toy-4
 * Origin: Fidonet: The Ouija Board - Anoka, MN - bbs.ouijabrd.net (1:282/1031)

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