Subj : new shoplifting appoach..
To   : Mike Powell
From : August Abolins
Date : Sun Jul 16 2023 18:35:00

Hello Mike!

 MP> Yes, it is not smart and, yes, the danger is that they
 MP> take the thief's word for it being something purchased in
 MP> their store.

I've had [1] a few people suggesting that a book that they are  
returning was a gift purchased in my shop, never read it, and  
they didn't have a receipt, and were hoping for an exchange or  
credit at the full price and [2] others claiming that the books  
they are bringing in are "brand new" and were hoping for the  
full price in cash.  Sheesh.  Sorry, but without a receipt,  
nothing is going to happen.


 MP> When I was working in retail, I did not usually work the
 MP> service desk, but we were always supposed to ask for a
 MP> receipt on returns.  So the opportunity was only there if
 MP> the thief happened to find someone at the desk who was not
 MP> doing their job.

Yeah.. and the thief would come up with some kind of BS story  
why the receipt is missing or something.


 MP> I think more recently, many stores have been giving store
 MP> credit if customersdon't have the receipt & the item is
 MP> something that store sells. So the opportunity to commit
 MP> this kind of crime has gone up as retail chains have
 MP> become more lax on their return policies.

That's the bare minimum approach, and wise.  The receipt is the  
key.

-- 
  ../|ug

--- OpenXP 5.0.57
 * Origin:  (1:396/45.29)

.