Subj : 2020, The year that Keeps on giving
To   : Charles Pierson
From : August Abolins
Date : Mon Oct 26 2020 17:53:05

On 26/10/2020 4:36 a.m., Charles Pierson : August Abolins wrote:


 AA>> ..I reached an agent located in the Philippines!
 AA>> (Why they can't give those jobs to domestic Canadians is
 AA>> strange to me. But I digress..) They booked a service
 AA>> call for 8am this morning, but no one showed up. Great
 AA>> system.

 CP> That is pretty much any utility company. Especially of
 CP> they contract out.

I can understand outsourcing to accommodate times outside normal
business hours outside one's domestic region.  But even if I reached
an office in British Columbia at my local time in Ontario - 6:30p -
that would have been only 3:30p BC time - and the jobs would have
been domestic.

On the phone, they were more concerned about my covid-19 status (I
had to answer several questions) than the "emergency" that an
overhead wire was hanging low over a public road.



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