Subj : 2020, The year that Keeps on giving
To   : August Abolins
From : Charles Pierson
Date : Mon Oct 26 2020 10:36:18

Hello, August Abolins.
On 10/26/20 6:18 PM you wrote:

 AA> Yesterday I discovered that an over grown Manitoba Maple had 
 AA> uprooted at my barn.  The upper branches leaned against the 
 AA> overhead phone line that feed my house - stretching the wire 
 AA> pretty far to the side.  I started to clip at those smaller 
 AA> branches with one of those cutters that is on an extended pole and 
 AA> a pulley mechanism with rope to operate.  After about 1hr (with 
 AA> less thany 30 minutes to spare before sunset) I managed to free up 
 AA> the phone line.  But... a new thing developed. The phone line had 
 AA> been so stretched out that it now had a large amount of slack. 
 AA> Part of the line comes from another pole across the country road.  
 AA> A tall truck could certainly snag it.  I found out that there is 
 AA> no emergency/field number to call regarding overhead phone wires. 
 AA> After a few minutes of minimum options on the automated system to 
 AA> the phone company, I reached an agent located in the Philippines! 
 AA> (Why they can't give those jobs to domestic Canadians is strange 
 AA> to me. But I digress..)  They booked a service call for 8am this 
 AA> morning, but no one showed up. Great system.

That is pretty much any utility company.  Especially of they contract out.

--
Best regards!
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