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 (HTM) Visit Hacker News on the Web
       
       
       COMMENT PAGE FOR:
 (HTM)   Apple Business
       
       
        ExoticPearTree wrote 19 hours 39 min ago:
        I was hoping to see more geographies in which AppleCare would be
        available.
       
        eemil wrote 22 hours 12 min ago:
        Would be nice if you could buy a Macbook with a proper on-site
        warranty.
        
        Dell, Lenovo, HP will gladly send a technician to your house, and their
        NBD warranties cost about the same as Applecare. And they don't care if
        you're an enterprise or an individual buying one measly laptop.
       
          sneak wrote 21 hours 4 min ago:
          They're cheap enough and Apple stores ubiquitous enough that you just
          go and replace it as needed, and send the now-defunct one in for
          repair.
       
        jedberg wrote 23 hours 32 min ago:
        Can I please just have multiple users on my iPads, please?
       
          connorgurney wrote 21 hours 55 min ago:
          Doesn’t Shared iPad do exactly this?
       
            jedberg wrote 21 hours 39 min ago:
            Yes, but you have to have MDM.    I don't want to run MDM for my
            kids.
       
        TimByte wrote 1 day ago:
        There's a real gap for small businesses that are too big for ad-hoc
        setups but too small for full IT
       
        ryanschaefer wrote 1 day ago:
        > And Apple Business can help millions of companies grow their reach
        and connect with local customers across Apple Maps, Mail, Wallet, Siri,
        and more, including a new option coming this summer that will enable
        businesses in the U.S. and Canada to place local ads in Maps during key
        search and discovery moments. Apple Business will be available starting
        Tuesday, April 14, in more than 200 countries and regions
        
        Burying the lede about ADs coming to everything in this announcement.
        Seems like the contract most people implicitly signed when choosing
        Apple just broke.
       
        bobosmrad wrote 1 day ago:
        Incidentally, today I saw this video of Steve giving a speech in 1999,
        published just a week ago. I hadn't seen it before and wouldn't be
        commenting weren't it for the video.
        
        You may, and probably will, call me a fanboy or argue that reminiscing
        the good old times when Apple had 4 products are long gone and we live
        in a different world now. That is true, we live in a different world
        and focusing on 4 products wouldn't suffice for Apple to survive.
        
        And now again, you may, and probably will, think that I'm burying my
        head in sand and ignoring many aspects a business needs to consider in
        order to survive, just to focus on the ones I like or am nostalgic
        about.
        
        But there is something very special in this simplicity communicated by
        Steve in the speech. There is something that makes me want to buy a
        product when I see clearly what it is I'm buying.
        
        On the other hand, there is something very repulsive when I read
        phrases like: seamless, streamline, gain valuable insights, build
        trust, in a product announcement.
        
        Don't get me wrong, I am indifferent about Apple Business, probably
        won't use it and it won't harm me either. My observation is just a
        coincidence having heard the speech and having read the announcement
        here.
        Link to video:
        
 (HTM)  [1]: https://youtu.be/EoM2Y2KO6kU?si=0DybhDUiqKsWG_Nz
       
        Zufriedenheit wrote 1 day ago:
        Apple future strategy seems to be to sell ad placements throughout
        their ecosystem. Very sad about that. :( I especially chose Apple
        because of the clean experience.
       
        kossov-it wrote 1 day ago:
        Considering the discussion here, i am still looking forward to, since
        it's the best solution apple provided so far with comprehensive
        management and in the end, after enrollment, what do you really need?
        the management looks very simple and flawless, all necessary things are
        covered (mail, calendar, icloud, backup, management). Excited!
       
        loeber wrote 1 day ago:
        I previously tried buying Apple for Business and it was an endless
        runaround with terrible signup nterfaces and having to call dumb
        flunkies. The whole process sucked and was disrespectful to their
        business customers, who do not have the time to deal with such
        nonsense.
       
        mostertoaster wrote 1 day ago:
        > Enhanced Discoverability in Apple Maps
        
        My first thought from that heading was “my company will know where I
        am at all times”. Though that was not the point thankfully.
       
        wackget wrote 1 day ago:
        Yeah that's great and all, but can I get something which will let me
        delete iPhone contacts in bulk?
        
        It's 2026 and you have to delete contacts one at a time, or press and
        slide to select a group of them until you reach one you don't want to
        delete, delete that group, then start over again.
        
        Other basic functionality I'd like includes being able to remote
        control an iPhone from a device which isn't a modern Mac, and being
        able to plug in an iPhone and use it as a removable storage device.
       
        yalogin wrote 1 day ago:
        This is probably an attempt to retarget the education space more with
        the launch of the neo. Of course targeting a bigger enterprise space is
        not a bad idea
       
        astafrig wrote 1 day ago:
        > including a new option coming this summer that will enable businesses
        in the U.S. and Canada to place local ads in Maps during key search and
        discovery moments.
        
        The enshittification knows no bounds.
       
        cat-turner wrote 1 day ago:
        As long as I don't have to buy/pay for software to manage devices I
        provide to employees I am satisfied.
       
        fhub wrote 1 day ago:
        We use Jamf Pro for a small company. I'm not a big fan of the minimum
        20 seat pricing model. I hope this will be something small companies
        can move to easily and have enough coverage to satisfy security
        reviews.
       
        Traster wrote 1 day ago:
        This is just Apple saying "We own all user compute now". Yeah you guys
        can fight over data centres. But every device that a user physically
        has will be an Apple device. They've now got the full range of price
        points from low cost to prosumer, and they've got the software stack to
        back it up so you can have your sales staff running neos logging in to
        their CRM, engineers running their Mabcook Pros.
        
        It's kind of insane the advantage Apple Silicon has brought along with
        the brutal price competition PC sales. The only question I have is
        whether this touches the sides. That is to say - they sell a billion
        iPhones, is the consumer laptop and low end business sales enough to
        bump the numbers. They're thinner margins, and that market has to some
        extent been on a downward trend (which is why the stock market is
        running to data centres where the compute actually happens).
       
        nektro wrote 1 day ago:
        between the neo and now this, apple is setting itself to eat a lot of
        google's lunch
       
        danpasca wrote 1 day ago:
        > Starting April 14, Apple Business will be available as a free service
        in the U.S. and 200+ countries and regions to new and existing users of
        Apple Business Connect, Apple Business Essentials, and Apple Business
        Manager.
        
        > Apple Business Essentials, Apple Business Manager, and Apple Business
        Connect will no longer be available once Apple Business launches.
        Business Essentials customers will no longer be charged their monthly
        service fee for device management after April 14. Existing Business
        Connect data — including claimed locations, place card information,
        photos, organization information, account details, and more — will
        automatically migrate to Apple Business at launch.
        
        I don't get it. Is this free? If so this is insane value compared to
        everything else.
       
        aucisson_masque wrote 1 day ago:
        > including a new option coming this summer that will enable businesses
        in the U.S. and Canada to place local ads in Maps during key search and
        discovery moments.
        
        It's happening. The end is near !!!
       
        jimmoores wrote 1 day ago:
        The statement that Apple has been supporting businesses for decades is
        just the most self-serving bunch of crap.  You can tell how thin this
        is by the way they push local ads on Maps as some kind of headline
        feature.  What a joke.
       
        HarHarVeryFunny wrote 1 day ago:
        I read the first page of text of Apple's announcement, and still have
        absolutely zero idea what "Apple Business" is, apart from the fact that
        it will "manage devices" and "configure employee groups".
        
        Since I have no employees and my devices are under control, I guess
        it's not for me, whatever it is.
       
          MathMonkeyMan wrote 1 day ago:
          It's a way to manage a fleet of corporate workstations, and some
          other things that businesses with lots of people on laptops end up
          needing.
       
        hansonkd wrote 1 day ago:
        Apple is terrible for business. Every portal and product require a new
        apple id. apple store and apple business can't be same apple id. your
        device id can't be the same as either. Its madness. Last count i have 4
        apple ids that I have to shuffle around.
       
        DrewADesign wrote 1 day ago:
        Wow… I might be missing something, but not once did I see AI
        mentioned! Apple is no slouch in the marketing department— this is
        surely a deliberate omission. It looks like marketers are finally
        catching up with public sentiment. I’m sure a lot of people will say
        it was their abject failure to productize their AI initiatives driving
        this decision, but I doubt it: the people they’re trying to sell
        business services to probably don’t know, let alone care about that.
        I think this term and the industry hype around it is just too
        radioactive to be beneficial in copy.
        
        I’m happy to be corrected if I missed anything, or entertain
        alternate conclusions. I’m no expert.
       
        cheriot wrote 1 day ago:
        Jamf shareholders got very lucky. The acquisition closed less than 2
        months ago. Tough day for the new PE owners, though.
        
 (HTM)  [1]: https://finance.yahoo.com/news/francisco-partners-completes-ac...
       
          neeeeeeal wrote 1 day ago:
          Not so sure about this. The level of configurability in AB is
          significantly less than what is available in established platforms
          like Jamf, Addigy, etc. The AB offering seems squarely targeted at
          smaller orgs, and may be a great fit, but is nowhere near as mature
          as a midsize/enterprise customer would need.
          
          That said, who knows where this will go in the coming years.
       
        obsidianbases1 wrote 1 day ago:
        Hey Siri, should I use Apple Business?
       
        eastbound wrote 1 day ago:
        The big news here is the MDM, for free!
        
        It used to be necessary to use a slew of dodgy providers like Jama,
        with is 2000 website (and why would I trust any small company with all
        my enterprise data). ABM didn’t provide the MDM part and that was
        most annoying. It seems normal to integrate account management and MDM,
        so I’d love to use it.
        
        That ABM is full of bugs, the Apple team incompetent, and D&B being
        Dumb and Dunber is another question.
       
        MagicMoonlight wrote 1 day ago:
        If Apple can turn it into a replacement for 365, they could kill
        microslop altogether. They rinse basically every organisation in the
        country, even though their products suck.
       
        arikrahman wrote 1 day ago:
        After bricking a 2 year old phone after a software update, I'm
        reluctant with handling my entire business with them.
       
        anizan wrote 1 day ago:
        Apple should compete with Google workplace or at the very least at
        least offer custom domain e-mail inboxes.
       
          andyferris wrote 1 day ago:
          Custom domains (BYO or buy through Apple) and email hosting is in the
          announcement, too.
       
        d--b wrote 1 day ago:
        Are they taking 30% of the payments?
       
        aetherspawn wrote 1 day ago:
        A few months ago, on a price hike announcement for Office365 posted
        here to YC HN, I made a comment that MDM is expensive, had high MOQs
        (Mosyle, Jamf) and fundamentally still doesn’t work as well as
        Windows and Intune. I also lamented that Microsoft keeps hiking prices
        and that it’s silly we’re normalising $20+ per user per month when
        we used to pay once for these things.
        
        I lamented how Apple hardware is now the same price as the other
        vendors, yet best in class for quality and how Dell and HP are hiking
        their laptop pricing lately due to supply shortages. Especially on
        their pro lines, which have been quoted to me as twice the price of
        equivalent MacBooks.
        
        I mentioned Apple would be silly not to make a further global move into
        MDM and email hosting territory. Particularly for small business
        owners: 1-10 person shops and retail who use mostly cloud based POS
        applications.
        
        Others responded at the time, and I agreed with it, that it seems
        unlikely Apple would make a business move. After all, they don’t have
        much history with business, or perhaps they did but they didn’t like
        the market and wrapped it up.
        
        Well, with this announcement, and with the confirmation that *Apple
        native email hosting is coming* I am very excited to trial it when it
        lands in April. Over the last few months, our small business has
        already cracked it and downgraded most of our email hosting to Exchange
        Plan 1 and dropped the desktop Office suite in favour of Pages and
        Numbers, which are both free and absolutely working fine. In fact,
        I’ve found Pages to be less laggy and more stable than Word in very
        large documents such as 300+ pages. The logical next step for us is to
        fully drop our third-party MDM and review whether Apple’s native MDM,
        email and identity systems are adequate for transition. We have saved
        thousands of $$ so far and stand to save a lot more!
       
        legitster wrote 1 day ago:
        This announcement is pretty sad. If you're wondering why Apple is an IT
        department nightmare, this announcement is more of a confession. Today
        your corporate MacBook can have ... preinstalled software! And user
        groups (for the Apple store and iCloud).
        
        Wait, there's more!
        
        > In addition, customers can now set up business email, calendar, and
        directory services with their own domain name for seamless and elevated
        communication and collaboration.
        
        Wow, a custom domain name!
        
        > Apple Business enables automated Managed Apple Account creation for
        new employees through integration with an identity service provider,
        including Google Workspace, Microsoft Entra ID, and more.
        
        In the year 2026, I can finally start logging into my corporate laptop
        with my corporate ID. Wow!
        
        Them stapling on the announcement of advertisements for Apple Maps is
        especially hilarious. I don't think the people managing fleet devices
        at a corporation are the same people who are interested in setting
        their location ad strategy. But Apple saw they had two vaguely
        business-y things at the same time and thought they would really hit it
        off together.
        
        I have to imagine that the Apple Neo is heavily aimed at volume sales -
        low level white collar workers and education. These features seem to be
        hastily assembled to meet the needs of these potential buyers.
       
          stephenr wrote 1 day ago:
          It's an announcement that they're providing first party integrated
          first party services for something that until now has largely relied
          on third party solutions.
          
          Not knowing about the exiting solutions to provision/manage Macs is
          one thing. Not knowing about them and claiming they're inferior
          because of what you didn't know is just bizarre.
          
          I don't know what it is about the type of people who end up doing pc
          support, but an irrational dislike of Macs seems to be systemic. I
          worked in an IT department when Novell was still a thing, an a senior
          guy with years of Unix experience would make jokes about "toy
          operating system" while also alternating between screaming at and
          practically fellating windows XP.
       
          weslleyskah wrote 1 day ago:
          Why people bother with all of this to lock the environment into some
          kind of corporate nightmare? Why not allow some freedom for the
          worker. I don't see the appeal, it feels like a claustrophobic cage
       
            umvi wrote 19 hours 27 min ago:
            Regulatory compliance. If you want to sell your product to the UK,
            for example, you have to (see: UK Cyber Essentials). The more you
            try to expand your market, the more regulations you will run into
            that are solved with spyware and locked down computers.
       
            notatoad wrote 21 hours 28 min ago:
            ever worked in IT support?  letting people customize their
            environment both increases the amount of support that users
            require, and increases the difficulty of providing that support.
            
            a laptop in a stock configuration can be swapped out for a new one
            when it breaks.  a laptop that has three years of accumulated
            customizations installed on it means that the employee wants their
            laptop back when it breaks, and they want it fixed ASAP.
            
            when you're supporting a user who doesn't know how to type a URL
            into their web browser, it's a whole lot easier if you don't have
            to start that call with asking what web browser they're using.
       
            microtonal wrote 1 day ago:
            A lot of it is compliance. To get some types of customers you need
            to pass some security compliance certification or checks, which
            often have requirements like only giving access to crucial
            infrastructure when devices are up-to-date, the possibility to
            remote-disable/erase a device when it is stolen, some kind of
            anti-virus installed (yeah, I know), etc.
            
            I can understand the underlying reasons, you would be surprised how
            many employees have bad security hygiene, which becomes an issue
            when they have access to high value information, tokens, etc. But
            since they often somewhat draconian rules, they tend to have bad
            side-effects (similar to password reminders). E.g. Linux users will
            often set up ClamAV to fulfill the anti-virus requirement. However,
            ClamAV parses untrusted data in C code without any sandboxing, so
            it probably opens a new attack vector (as opposed to Windows
            Defender, which as far as AFAIR uses sandboxing or a micro-VM to
            parse untrusted data).
       
            pjc50 wrote 1 day ago:
            Single-sign-on is actually useful.
            
            Most of the rest of this stuff .. well, who is responsible if the
            laptop is compromised?
       
            eastbound wrote 1 day ago:
            SOC2 requires to ensure all computers have the software updates
            installed. While certification apps can check every desktop with a
            monitor, ABM could just do it and enforce it.
            
            SOC2 also encourages SSO.
       
            legitster wrote 1 day ago:
            The most clear and obvious use case is for school computers. You do
            NOT want to provision student devices en masse without protections
            (for both the students and the district). I envision this is a deal
            breaker right now that Apple is dealing with.
            
            Even if your Corp doesn't want to do full user surveillance,
            there's still a lot of advantages to group policy. Roll out new
            software instantly, SSO enforcement, remote troubleshooting, etc.
       
            ryukoposting wrote 1 day ago:
            Because corporations like to control their peons. I'm sure your
            work laptop is laden with the same kind of corporate bullshit, it's
            just that MS Exchange stopped being a hot topic like 25 years ago.
       
            Arainach wrote 1 day ago:
            There are many reasons.
            
            * Preprovisioning - devices have the right certificates and know
            about your corporate networks. They have the necessary apps and
            just work.
            
            * Tracking - if a device is lost or stolen, monitor where it is and
            remotely lock or wipe it
            
            * Monitoring - have a log to audit if someone does something
            malicious
            
            * Security - reduce the chance of your employees installing
            malware, spyware, etc. whether by accident or intention
            
            * Locking things down - put gates in the way of bad actions like
            copying sensitive data into public apps or clouds.  Even if you're
            unable to block everything, attempts to block remind honest
            employees and provide strong evidence that anyone who proceeds was
            intentionally violating policy and should be fired.
            
            Etc., etc.
       
              dabockster wrote 17 hours 42 min ago:
              Bigger one:
              
              * Predictability - eliminating the number of unknown factors that
              could cause a person to have issues using their computer. Reminds
              me of how a secretary I serviced was somehow able to install
              Google Desktop back in the day, and how that caused a massive
              argument between my boss and theirs when their computer needed to
              be re-imaged. Most IT approved programs are known to store user
              data in known locations on a computer, which makes backups and
              restorations very easy. Stuff like Google Desktop did not do
              that, which means likely breaking someone's workflow in the
              re-image process.
       
          general_reveal wrote 1 day ago:
          Apple will probably deliver the best unified AI experience for
          productivity. Digging into Microsoft’s domain (which has been
          seriously selling off). Your workers will want iOS and right now its
          perfect timing to sell LLM subs. This is a very aggressive and
          opportunistic move.
       
            bitpush wrote 21 hours 41 min ago:
            True, like Siri.
            
            Sorry Apple Intelligence.
       
        poemxo wrote 1 day ago:
        This is cute but it's missing programmable documents (Microsoft) or
        hooks to use AI (Google) to really challenge either competitor.
       
        pjmlp wrote 1 day ago:
        Given previous Apple adventures on the server room, not sure if I would
        bet on this staying around.
       
        lvl155 wrote 1 day ago:
        I detest Apple for constantly bothering me at the store for small
        business sales pitch. Apple Store experience has really gone down the
        hill.
       
        drnick1 wrote 1 day ago:
        Out of curiosity, why would any business with an IT department choose
        this over an in-house solution built from standard open source
        components. Think email server on premises or in the cloud using
        postfix/dovecot/LDAP, maybe Nextcloud with OnlyOffice, Jitsi as a Zoom
        substitute, etc. These are all mature solutions that are free of vendor
        lock-in, and can be easily managed by any competent IT team.
       
          tonymet wrote 1 day ago:
          so they can fire the IT department and save $500k+ / year
       
          jiveturkey wrote 1 day ago:
          you wouldn't. a business without an IT department would choose this.
       
        bilsbie wrote 1 day ago:
        If I’m understanding this correctly it’s a one stop shop for an
        entire out of the box it department.
       
          hu3 wrote 1 day ago:
          No, there's no mention of MDM.
       
            carlesfe wrote 1 day ago:
            Ctrl-F MDM
            
            "Apple Business offers built-in mobile device management (MDM)
            [...]"
       
        joshstrange wrote 1 day ago:
        It’s not clear to me if the MDM is included for free as well or if
        that will continue to be charged separately (or on top). I looked into
        their MDM, but ended up going with Mosyle instead because the costs
        were significantly lower for me.
       
          andyferris wrote 1 day ago:
          I believe it said it will be free, starting April 14.
       
        julianozen wrote 1 day ago:
        Does Apple support multiple iCloud accounts on a device yet?
       
          connorgurney wrote 1 day ago:
          Mac requires separate users as other have said.
          
          However, for iOS and iPadOS, the answer is “Sort of”.
          
          As taken from [1] :
          
          > If a user is signed in with a personal Apple Account and Managed
          Apple Account, Sign in with Apple automatically uses the Managed
          Apple Account for managed apps and the personal Apple Account for
          unmanaged apps.
          
 (HTM)    [1]: https://support.apple.com/en-gb/guide/deployment/dep4d9e9cd2...
       
          npilk wrote 1 day ago:
          Can you not make two user accounts on a Mac and sign them into
          different iCloud accounts? I know you're limited to one on iPhone and
          iPad, though.
       
          jiveturkey wrote 1 day ago:
          no, but many apps can independently use a different Apple (nee
          iCloud) Account specifically for that app.
          
          that said, you can create multiple users per macOS device, and each
          can have a different Apple Account. that's a nightmare, because some
          significant areas of device management assume a single Apple Account.
          So for example you can use a 2nd account to get around Activation
          Lock in some cases.
       
        jms703 wrote 1 day ago:
        Worth repeating: Never tie your personal phone to your work stuff.
       
          dandellion wrote 1 day ago:
          Worth repeating as well: Never tie your work stuff to Apple.
       
        ecommerceguy wrote 1 day ago:
        It would be nice to kick google to the curb. I hope this product
        matures.
       
        dzonga wrote 1 day ago:
        now Apple is going for the jagular.
        
        if they can also monetize - location api - via Apple Maps + business
        messaging that's easily 3+ Billion of revenue yearly.
       
        DeathArrow wrote 1 day ago:
        So they try to pull a Microsoft?
       
        miskin wrote 1 day ago:
        It would be great if you could get correct invoice and pay price
        without VAT in EU as a VAT registered business. It is incredible they
        can get around without providing such a basic thing for so long.
       
        Hamuko wrote 1 day ago:
        >Company data remains secure while employee data remains private, with
        cryptographic separation of work and personal data on devices.
        
        Does this mean that I'm able to enroll two Apple Accounts on an iPhone
        at once? Or does Apple actually think that I'm gonna be storing
        personal data, such as my health data, on a company device with a
        company-managed Apple Account?
        
        At the moment I just have two iPhones: my personal iPhone that has my
        data and is connected to my Apple Watch, and my work iPhone, which sits
        on a desk and does nothing. The separate Apple Account on the work one
        means that I can't connect it to an Apple Watch and I can't download my
        apps on it, so you either can't accumulate any personal data on the
        device, or you need to submit all of your personal data to your
        employer's Apple Account. Including whatever health data your Apple
        Watch produces.
       
        FergusArgyll wrote 1 day ago:
        Capitalism works, it may work slowly enough for HN to complain but it
        works. When MSFT fails their customers, Apple picks up the tab...
       
        egorfine wrote 1 day ago:
        Nothing like account termination with all your corporate email with no
        recourse and support because fuck you that's why.
        
        Absolutely do not touch this product with a ten-foot pole.
       
        popupeyecare wrote 1 day ago:
        Will this allow iPad profiles? I think that’s a feature in edu? Would
        be a game changer.
       
          connorgurney wrote 1 day ago:
          Doesn’t Shared iPad enable that already?
       
        wigster wrote 1 day ago:
        do they demand 30% of turnover?
       
          kibwen wrote 1 day ago:
          Of course, that's only fair.
       
        Hexigonz wrote 1 day ago:
        Hard pass on ads in apple maps. Their navigation was already pretty
        terrible, this was the reminder I needed to download something else
       
        ark4n wrote 1 day ago:
        Feels like yet another distraction. I personally believe Apple would
        benefit from a renewed focus. Product lines are growing, software too,
        software qualify is not doing well... this is the same pattern that got
        Apple into a mess before Jobs returned. Sure, things are not exactly
        the same but it feels like time is echoing here.
        
        I am sure "BUT BUSINESS AND MONEY" is the answer but that feels like a
        cop out in this case.
       
        dfabulich wrote 1 day ago:
        Strategically, Apple's not setting themselves up for success here by
        giving Apple Business away for free (with paid per-user storage bumps).
        
        As a lot of people on this thread have pointed out, Apple's Business
        Manager needs a lot of improvements. ("Bring your own device" support
        is terrible, for example. Changing business names requires a perilous
        migration step. Support reps don't have the tools to fix serious
        issues.)
        
        If Apple Business were a real revenue source, if they charged luxury
        prices for a luxurious business support experience, they could pay for
        developers to fix their stuff.
        
        Instead, Apple Business is a free side hustle for Apple, a hobby. But
        they're proposing to control your entire domain, to Domain Lock all
        Apple accounts for your domain, to put your businesses's life in their
        hands, for "free."
        
        Don't fall for it.
       
          dabockster wrote 17 hours 29 min ago:
          "If Apple Business were a real revenue source, if they charged luxury
          prices for a luxurious business support experience, they could pay
          for developers to fix their stuff. Instead, Apple Business is a free
          side hustle for Apple, a hobby."
          
          I'm wrestling with something similar to this right now in Linux. The
          only real player that charges "enough" to have a "absolutely zero
          tolerance for base OS breakage" approach to OS development is Red
          Hat. Ubuntu LTS is more widespread but only really because it's $0
          even for large businesses, and that's honestly reflected in it
          sometimes having hardware breakage during a version's initial two
          year mainstream support run. Having Windows's business backed level
          of "doesn't break" on hardware is rare on Linux.
       
          xp84 wrote 1 day ago:
          Agreed, and honestly, I’m put off by the freeness because I agree
          it means that support will be nothing, just the Tier 1 call center
          reps who can read you scripts of how to hold down the power button to
          reset your computer, etc.
          
          And I’d be very skeptical any business user anywhere can skate by
          on the iCloud Free Tier. Of all the stingy free tiers, it’s that
          one.
          
          If they cared, they would make a Teams/Slack equivalent, a Zoom
          Killer, maybe a Confluence Killer, and charge per head, and offer
          storage tiers comparable to what MS and GOOG do.
          
          (And no, don’t even joke that Messages and FaceTime are Slack and
          Zoom killers.)
       
          Spooky23 wrote 1 day ago:
          You’re not thinking it through. There’s a rich enterprise
          ecosystem for MDM. Microsoft, Google, Omnissa, IBM, etc.
          
          They don’t want to compete with those partners, and wouldn’t be
          effective if they did. But, there’s a gap of smaller companies and
          institutions where they benefit from MDM capabilities but don’t
          have the budget or wherewithal to even know how to shop for MDM.
          
          So they spend a bit of money, give Apple Store reps something to do
          and add an incentive to buy another iPhone.
       
          hnlmorg wrote 1 day ago:
          > If Apple Business were a real revenue source, if they charged
          luxury prices for a luxurious business support experience, they could
          pay for developers to fix their stuff.
          
          Apple can already easily afford those developers. They’re not
          exactly running at a loss ;)
          
          Plus given how each new iteration of macOS and iOS is a steady step
          backwards for usability, I don’t have a huge amount of trust in
          their abilities to fix Business if it had become a strategic product
          tomorrow.
       
            matthewfcarlson wrote 1 day ago:
            The reality is that every business unit needs to justify its
            existence and when asking for headcount, it’s easier to point to
            a revenue stream you’re tied to rather than “we help sell some
            things to businesses”
       
              hnlmorg wrote 1 day ago:
              I don’t disagree with that. But equally most business units in
              Apple are not tied to revenue streams. From R&D though to
              developers for other non-subscription software. And that’s
              before you then factor in the non-delivery team (eg finance, HR,
              lawyers, etc).
              
              So it’s not like a review stream is a requirement.
              
              Moreover, even back when they did have back office tooling as a
              revenue stream (eg OSX Server), Apple still left it to slowly rot
              before finally discontinuing it.
              
              So I just don’t think this is something anyone’s Apple cares
              enough about. If they did, then we wouldn’t be having this
              conversation to begin with.
       
              raw_anon_1111 wrote 1 day ago:
              If that were the case, the only business units that would ever be
              get funding would be the hardware sales.
              
              Even with AWS I doubt many of the service teams make enough money
              to justify their existence alone.
       
              carlosjobim wrote 1 day ago:
              Are you sure Apple does their accounting in that way?
       
                xp84 wrote 1 day ago:
                Do you have a reason to believe they don’t? We’re not
                talking about some weird or obscure custom, it’s just basic
                business ideas.
       
                  robotresearcher wrote 1 day ago:
                  Apple famously doesn't have conventional business units.
                  
 (HTM)            [1]: https://www.apple.com/careers/pdf/HBR_How_Apple_Is_O...
       
                  carlosjobim wrote 1 day ago:
                  I think the burden of evidence is with you in this case. It
                  doesn't make sense for Apple to do their accounting with such
                  a method.
       
          gowld wrote 1 day ago:
          Who would pay them for it before "developers fixed their stuff"?
       
            Waterluvian wrote 1 day ago:
            The way it works is that Apple would have committed more resources
            if the projected outcome was more revenue. By choosing to approach
            it as a free option, they committed a free option's worth of
            resourcing to it.
       
            9dev wrote 1 day ago:
            People fooled by an expectation of quality extrapolated from their
            end-user experience. Alternatively, people who have to carry out
            orders from managers who never have to interact with it personally.
       
          sleepybrett wrote 1 day ago:
          Seems like par for the course for a product launch like this. I'll
          see where they are in a year.
       
        2OEH8eoCRo0 wrote 1 day ago:
        Incredible. What is this? Actual competition? I don't believe my eyes.
        Is Apple search next?
       
          iknowstuff wrote 1 day ago:
          they had an opening in search with Siri and AI and missed it.
       
            steinvakt2 wrote 1 day ago:
            Not necessarily missed. Maybe just late.
       
        zzyzxd wrote 2 days ago:
        This is interesting to me as the IT support for my family. I have been
        considering using MDM to provision Wi-Fi credentials and other device
        configurations. 3rd party solutions are a little bit too much for what
        I need.
        
        Apple Business Essentials with AppleCare+ for 3 devices and 200GB
        iCloud storage is $19.99 per user/mo. That's the same price as
        AppleCare One alone.
       
          connorgurney wrote 1 day ago:
          I’ve been doing exactly this with Jamf Pro for my personal devices.
          I’ll be interested to see if I can scrap it now.
       
          Melatonic wrote 1 day ago:
          For home use I think you can just generate configuration profiles
          manually ? If you don't want to pay
       
          alchemist1e9 wrote 1 day ago:
          I wanted to use the existing ABE product for exactly that, especially
          as you can actually lockdown apple devices properly to stop teens
          from undoing VPN settings etc … however it’s explicitly against
          their policies to use ABE for personal devices and I’d guess the
          same for this new iteration of it.
       
            zzyzxd wrote 1 day ago:
            You are right. I didn't read the terms. Looks like ABE can only be
            used by a business entity.
       
        meego wrote 2 days ago:
        I recently tried setting Apple Business Manager for our ≈20 people
        SME.
        
        The first step was "Domain Lock/Capture" which takes over all Apple
        accounts for a specific domain.
        
        I've never had a worse experience from Apple.
        
        The process is buggy, filled with foot-guns and dead ends. It expects
        huge amounts of work from users who have had their account for more
        than a few weeks and are expected to remove a lot of their personal
        data before their account can be migrated (e.g. do you know how to
        delete all your Health data?). The process is also impossible to
        cancel.
        
        Phone support was par for the course, e.g. tickets escalated to the
        abyss, suggestions to restore workstations to factory settings, etc.
        
        Be warned.
       
          classified wrote 1 day ago:
          Apple really seems to go out of their way to show users the middle
          finger.
       
          TimByte wrote 1 day ago:
          Apple's clean separation model only really works if you start that
          way from day one
       
          thepratt wrote 1 day ago:
          Our recent (ongoing) experience with Apple Business Manager is just
          as bad. With no reason or contact they've sent "we can't verify so
          we've disabled your account because you don't meet the requirements".
          We ring support and they tell us to try again with no additional
          information. We then get "we can't verify so we've deleted your
          accounts" with no information. "Amazing" "experience".
          
          This is also after they've verified us (and our DUNS number) for app
          signing and distribution. We already have a verified account in
          another service of theirs!
       
          tom1337 wrote 1 day ago:
          Ohh we had a similar experience with Google Cloud. Added our
          organization and Domain into their Auth system and suddenly all users
          were migrated into a (invisible / transparent) workspace and could no
          longer use their calendar or google drive as the workspace had no
          free usage like you have on a normal free tier.
       
          clawoo wrote 1 day ago:
          I had a "wonderful" experience as well.
          
          I wanted to evaluate it for MDM purposes so I applied for an ABM
          account for a company I work for, got soft-approved, created an
          entirely new Apple ID (as required by the ABM), used it to log on a
          test device I intended to manage, then sort of forgot about it while
          awaiting for Apple to conclude their hard-approval for the ABM
          account creation.
          
          Apple was supposed to contact the business owner to verify company
          details and finalize the process over the next few days, but they
          never did.
          
          30 days later they canceled the ABM company account and deleted all
          the associated users along with the Apple ID which I used to log into
          a testing device, which now became a fairly expensive paperweight.
          
          I had very little expectations about the experience and I was still
          disappointed.
       
            TimByte wrote 1 day ago:
            This is the kind of failure mode that makes people nervous about
            tightly coupled identity + device management
       
          AnthonyMouse wrote 1 day ago:
          > Be warned.
          
          This is exactly what I would have expected from an Apple "business"
          offering. Apple's whole shtick is to take away most of your choices
          so that they can focus on the limited number of things they still
          allow you to do. Businesses need the opposite of that.
          
          Businesses will show up needing integrations with multiple existing
          third party (often legacy) systems with inherent complexity and then
          want something that allows them to manage that complexity since it
          can't be eliminated. It's not really possible in that context to have
          the experience people otherwise expect Apple to provide, and the
          thing Apple normally does will often make it worse by removing
          choices you may have needed in order to make interaction with a third
          party system less of a pain.
       
          wolvoleo wrote 1 day ago:
          It's completely impossible for a 60k employee shop too yeah. They
          also want you to rearrange the azure ad the way Apple wants. Also
          impossible for us.
          
          And we have like 20k or so users with manually created Apple IDs on
          their company email and every one of them has to be manually
          resolved. It's a joke.
       
          cyptus wrote 1 day ago:
          some years ago i tried this setup for a german company with a special
          char in its name („ä“) and failed because Apple was not able to
          match it against DUNS. It took months of support to get it done.
       
          neuroelectron wrote 1 day ago:
          >The process is also impossible to cancel.
          
          This sort of thing should probably be illegal.
       
          nuodag wrote 1 day ago:
          I also organised this process at work, and it went rather well,
          (300ppl 10 year old), but of course no one had health data connected
          under the company domain, thats a crazy idea and it’s probably good
          apple enforces that to be deleted / moved / disentangled.
          
          It is also clearly described how to move an account that is used
          privately to a different domain / mail.
       
          matt_daemon wrote 1 day ago:
          Apple's cloud software has been buggy as hell for a long time, at
          least for me.
          
          I'm in a family iCloud group with my parents... one day I just woke
          up and had all my podcasts and music replaced with my Mum's :/
          
          Would not want this anywhere near a "business" experience
       
            ezfe wrote 1 day ago:
            I'm just gonna go ahead and say that I'm not sure what happened
            there but either you or your mom signed in with your account on the
            other device.
            
            I have a lot of technical understanding with how CloudKit works and
            there's not a pathway for what you're describing to come out of a
            family group.
       
              jazzyjackson wrote 1 day ago:
              Maybe Something to do with Family Purchase Sharing. I didn’t
              realize when I bought an audio book it would appear in my dad’s
              library. Kind of embarrassing. Apple’s help pages make it sound
              very opt in but I think there are bugs where libraries are merged
              by default. Some say on a quiet night you can still hear Bono
              singing “sexy boots”…
       
                ezfe wrote 15 hours 46 min ago:
                Libraries are not merged, only purchase history. It does not
                download to their device in any scenario automatically.
                
                A lot of people have their iTunes accounts signed in on other
                devices which would do what you describe, but not family
                sharing.
       
              ukuina wrote 1 day ago:
              Hence, "buggy".
       
          jiveturkey wrote 1 day ago:
          you only need to do the domain lock part if you plan to use MAIDs.
          For 20 people you probably didn't need to do that, at least not at
          the same time as the rest. You can do it as a later step, not the
          first step.
       
          jillesvangurp wrote 1 day ago:
          Same here, I never even got in. I never managed to get in. My account
          is good enough to take my money for other things but somehow I can't
          manage to onboard into the damn thing so that I can actually manage
          devices for my company. I just gave up in the end. Couldn't get it
          done.
          
          I'll try again next month see how far I get with this. This needs to
          be way simpler than it currently is. Hopefully they fixed a few
          things there.
       
          czscout wrote 1 day ago:
          Yes, as an IT professional at a company where a few people have
          insisted on using Macs, the ABM workflow is by far the most
          frustrating, half baked product I've had the displeasure of using.
          People love to complain about Entra/Azure AD, but ABM is another
          level of obtuse.
       
            pseufaux wrote 1 day ago:
            What's bad is that it's so much better than it used to be and still
            this bad.
       
          SoleilAbsolu wrote 1 day ago:
          FWIW, my experience doing this process for a ~130 person org last
          year was pretty painless compared to other Domain Claims I've
          initiated for other SAAS vendors (Docusign in particular), and MDM
          nightmares (expired JAMF certificates, I'm looking at you).
          
          We had to do it as ppl had made personal Apple accounts using our
          domain, meaning if they logged in with such an account and left,
          their iPhone magically transformed into an expensive, elegant
          paperweight. Due to a setting in our previous MDM we were unable to
          migrate data cleanly using Apple Biz Manager without committing to
          use ABM as our MDM (we couldn't) so we told people to "move it
          yourself following these detailed instructions, otherwise it can't be
          migrated." Regarding personal data like health on company-managed
          devices, I certainly don't share that type of info with my employer,
          and make it clear to staff that it's not our responsibility to
          migrate such data.
       
            bzmrgonz wrote 23 hours 23 min ago:
            Can you expand on this, specifically how it compares with jamf?  It
            is a direct competitor to jamf right?  Essentially Apple vying to
            eat their lunch right?
       
          razakel wrote 1 day ago:
          I gave up when it wanted a Dun and Bradstreet number (whoever they
          are) and the website to get one didn't work.
       
            bitwize wrote 1 day ago:
            Dun & Bradstreet is a business credit agency. Having a D-U-N-S
            number, which they issue, is like table stakes for being taken
            seriously as a business.
       
            yolo3000 wrote 1 day ago:
            Afaik every company has a DNB number. It's a credit risk company
            which sources company data from every country.
       
            dlg wrote 1 day ago:
            I have had the misfortune of having to get D&B numbers (for various
            Apple things). I believe is the source for lead lists where you
            start to get dozens to text and phone spam calls per day. Do not
            pay hundreds of dollars for this if you can at all avoid it.
       
              keerthiko wrote 1 day ago:
              Definitely avoid unless you are distributing a consumer
              application through the dominant app stores (App Store and Google
              Play) ~globally, in which case you may not be able to avoid (or
              avoiding will be just as much work).
              
              Google and Apple require it for lots of mobile apps targeting
              certain consumer segments because some countries (eg: Brazil,
              IIRC? don't quote me on that) have chosen to use D&B as a
              qualified unique identifier of business legitimacy and it
              requires exposing personal information of your company's
              leadership to them.
       
          true_religion wrote 1 day ago:
          AFAIK, it works with subdomains, so you can use something like
          employees.example.com as your domain, and capture over that.
       
            slyn wrote 1 day ago:
            The org I work for just makes alias's - @ourbrandmdm.com for ABM
            that forward to their @ourbrand.com emails.
       
          quietsegfault wrote 1 day ago:
          This was my experience switching from GMail to Apple’s mail
          service. I switched back after a few days.
       
            givinguflac wrote 1 day ago:
            Genuinely curious, what were the Apple mail service issues for you?
            I hate gmail and have had zero issues with my @Mac.com email in 20+
            years, that I’ve noticed. Thanks
       
              xp84 wrote 1 day ago:
              Do you find that iCloud email can correctly handle both “true
              spam” (meaning the nonsense garbage kind) and “promotional
              email” effectively?
       
              quietsegfault wrote 1 day ago:
              Lots and lots of missing messages. That was the big one. Anything
              from a SaaS just never arrived, like tickets, notifications, etc.
              I had random IMAP authentication failures too.
       
          cj wrote 1 day ago:
          We use Apple Business Manager. Locking a domain is not a requirement
          if you're just doing basic MDM, I'm pretty sure. (I also had a
          negative experience with it, so we didn't use it and everyone just
          uses their personal apple IDs). Is it no longer possible to skip this
          step in setting up the account?
       
            gregoriol wrote 1 day ago:
            In any serious business, you don't want people to use their
            personal Apple IDs: that could lock their company provided devices
            for ever when they leave, you also don't want to buy them apps that
            you won't be able to re-use when they leave, ...
       
              cj wrote 1 day ago:
              > that could lock their company provided devices for ever when
              they leave
              
              MDMs like JamF offer override codes to disable activation lock.
              Hasn’t been an issue in my experience.
       
          geoffharcourt wrote 1 day ago:
          The domain lock process was an absolute fiasco at our company. I
          think this could work if you did this at the time your company
          launched, but the moment you have employees who have Apple IDs tied
          to their work email that aren't from the Business Essentials system
          you are stuck in an impossible-to-mange place.
          
          There are several cheap MDM solutions for Apple devices that I would
          rather pay for than be dependent on this. (We've used SimpleMDM and
          love them.)
       
            SoftTalker wrote 22 hours 9 min ago:
            > the moment you have employees who have Apple IDs tied to their
            work email that aren't from the Business Essentials system you are
            stuck in an impossible-to-mange place
            
            So give all the employees an email alias they can use to create a
            new Apple ID for this purpose?
       
            AdamN wrote 1 day ago:
            That's why Enterprise vendors try so hard to get startups using
            their stuff.  Lock-in is so strong.  I can't imagine having a
            working system at a 100 person company and then trying to migrate
            to something else unless the current situation was truly awful.
       
            yabutlivnWoods wrote 1 day ago:
            > I think this could work if you did this at the time your company
            launched
            
            This should not be a surprise. Greenfield services have not existed
            long enough to resolve edge cases that inevitably arise while
            integrating existing operating models already in use.
       
              geoffharcourt wrote 17 hours 48 min ago:
              The broken part of this process (domain claim) has existed for
              several years as part of ABE, it isn't new.
       
            pottertheotter wrote 1 day ago:
            > I think this could work if you did this at the time your company
            launched, but the moment you have employees who have Apple IDs tied
            to their work email that aren't from the Business Essentials system
            you are stuck in an impossible-to-mange place.
            
            I had the same thing happen but with Microsoft. A friend and I had
            started a small consulting business and were using Google
            Workspace, but I needed a Microsoft account to interact with a
            client. I made one with my business email. None of us knew any
            better, but I couldn’t connect with our client’s Microsoft
            setup because it was a personal account. So I went to set up a
            business account. It was a whole fiasco and the only way I could
            really fix it was create an alias and use that for Microsoft.
       
            wil421 wrote 1 day ago:
            How does a company allow personal Apple IDs?
       
              rescbr wrote 1 day ago:
              Employee needs to download Microsoft Remote Desktop (sorry,
              Windows App) that is only distributed through App Store.
              
              Employee does not trust the company having access to everything
              else in their personal iCloud account - photos, mails, messages,
              calendar, reminders, etc.
              
              Employee registers a new Apple ID with company email, as it would
              be only used for downloading one single app.
       
                wil421 wrote 1 day ago:
                Got it. It’s registering with the company email first, not
                their personal one.
       
              pottertheotter wrote 1 day ago:
              I think the idea is that it happens before they lock the domain
              as a business. Before that, if you have an email address you can
              create a personal account with it.
       
                jamiecurle wrote 1 day ago:
                yes, that's exactly how it happens.
       
            cocoflunchy wrote 1 day ago:
            I'm currently in that hellish process too... I don't know how to
            get out of it. Did you know that your employees will be forbidden
            from downloading from the App store once you launched that
            migration? It's a nightmare
       
              geoffharcourt wrote 1 day ago:
              I did not. If I had known what would happen when we tried this we
              would have skipped the process entirely. Our staff (roughly 125)
              was so confused and it wasted a lot of time communicating about
              it, then trying to roll it back, etc.
       
              wpm wrote 1 day ago:
              Well yeah, the idea is that if you have ABM, you have an MDM you
              can use to purchase licenses for them and install the apps with
              the MDM.
       
                anxman wrote 1 day ago:
                This was a big pain in the ass for me to figure out.  I ended
                up using the free version of Mosyle and hiring someone on
                Fiverr to help me figure out how to get the licenses assigned
                to our managed devices.
       
                IrishTechie wrote 1 day ago:
                It can be done that way, but it is definitely not the norm.
                Businesses will generally “purchase” (many for €0) apps
                in ABM that are to be used for business purposes and push those
                to devices, the user can then use an Apple ID to download any
                other apps they want for personal use.
       
                  ndespres wrote 1 day ago:
                  If they’re using Managed Apple IDs they will have no access
                  at all to the app store and won’t be able to download their
                  own apps anymore. IT department will have to buy and assign
                  any apps that anyone needs, even the $0 ones that only 1
                  person needs.
       
                    Anon1096 wrote 1 day ago:
                    Yep. Truly horrid policy. Where I work our issued iPhones
                    suck to use without App Store access; no Bitwarden was the
                    killer for me personally. Everyone I checked with uses
                    their personal email/Apple ID instead of the MAID, and
                    there's a sword over your head if you ever accidently
                    copy/paste something from internal emails to something like
                    Notes which has iCloud sync (we're semi serious about
                    leaker). Absolute failure of an MDM setup by Apple.
       
                      wpm wrote 1 day ago:
                      MDM can restrict pasteboard from managed apps to
                      non-managed apps, as well as allowing iCloud sign-ins but
                      restricting which iCloud services are allowed.
                      
                      It's an absolute failure of the MDM server administrator
                      for allowing such things, not on Apple.
       
                    lynx97 wrote 1 day ago:
                    If my employer did that to me, I would seriously consider
                    sueing them.
       
                      jazzyjackson wrote 1 day ago:
                      You’ve never been issued a work computer that’s not
                      yours to fuck around with?
       
                        lynx97 wrote 1 day ago:
                        I was talking about domain capture.  If you own my
                        apple ID just because I used the company email to
                        register it, I will definitely consider sueing you.
       
                          pavlov wrote 1 day ago:
                          Sue for what? Do you think you own the company email
                          address?
       
                          onion2k wrote 1 day ago:
                          Just on a personal note, tying your personal devices
                          to your work email account is a very silly thing to
                          do. Even if it's your company you could be locked out
                          of your company email account at any time (HR
                          grievance, SEC investigation, hostile takeover...)
                          Losing access to your devices and not being able to
                          access things like reset emails at the same time
                          would not be fun.
       
                        ghaff wrote 1 day ago:
                        I haven’t. Did have issued laptops that were company
                        managed but I basically didn’t use and, in any case,
                        I like many others reinstalled a clean operating system
                        image and did my own support.
       
                          bacheaul wrote 1 day ago:
                          At most decent sized companies with a cyber security
                          and network admin team, this is probably the fastest
                          way to get disconnected from the internal corporate
                          network with no way to reconnect.
       
                            ghaff wrote 20 hours 1 min ago:
                            This was a larger company and they did not care so
                            long as you followed policies like turning on
                            encryption. Companies do differ.
       
                            PxldLtd wrote 1 day ago:
                            I always seem to end up with local admin at the
                            bigger places I've been at because I'm so annoying
                            with onboarding and requesting access to download
                            development tools.
       
                          wolvoleo wrote 1 day ago:
                          You could do that in our place but you'd lose access
                          to everything due to not being in compliance.
                          
                          In a small shop that might work but not in an
                          enterprise with ISO norms and security certifications
                          to meet.
       
              FireBeyond wrote 1 day ago:
              Apple and MDM has always been a shit show. In the days as
              recently as Ventura (last time I tried it), MDM bypass was as
              simple as "null route 4 DNS entries during install process,
              remove null routing after install complete, and never be bothered
              by it again". This is on Apple Silicon. With no workarounds or
              anything, upgrades work all the way up to Tahoe.
              
              Like really Apple, that's your device "locking"? I could test
              activate my work Mac with my personal Apple ID while doing this,
              no alarm bells, nothing, effectively "It's your laptop now".
       
                IrishTechie wrote 1 day ago:
                The baffling thing is that iOS+MDM has been fantastic over the
                years. macOS is a completely different beast though.
       
                  jamiecurle wrote 1 day ago:
                  MacOS used to be excellent for a short period of time when
                  Fleetsmith existed. Then Apple purchased Fleetsmith around
                  2020 and killed the product not long after.
                  
                  Fortunately around the same time, JamF ended the practice of
                  the mandatory Jamf JumpStart (£5K fee), which finally made
                  Jamf a feasible option for the company I was in at the time.
       
                    wolvoleo wrote 1 day ago:
                    True, I remember looking at jamf at one point and the
                    mandatory consulting was so annoying because we already had
                    it dialled in on the free trial.
                    
                    In the end we just made do with intune. It's a lot less
                    capable for Mac but these days you can get by with it.
       
                      bzmrgonz wrote 23 hours 24 min ago:
                      hopefully there's no kill switch for macs on intune, if
                      not, the threat of wiping machines with one click is
                      real, just ask stryker;
                      
 (HTM)                [1]: https://www.cybersecuritydive.com/news/stryker-a...
       
                        wolvoleo wrote 17 hours 32 min ago:
                        Of course there is a kill switch. This is one of the
                        key features of an MDM/endpoint manager. You won't be
                        able to sell one without it. It's also built in to
                        apple's management protocol (which most endpoint
                        management systems leverage) and in activesync.
                        
                        You just have to secure it properly. Have limits to how
                        many one admin can wipe etc. But trust me every company
                        with managed IT assets has this capability. Often even
                        in BOYD scenarios! Stryker just failed to secure access
                        to it properly and to set sensible limits.
                        
                        However, the feature isn't very effective in the field.
                        It's very unlikely for an attacker to be smart enough
                        to bypass the password on a stolen Mac which is needed
                        to connect it to WiFi, yet at the same time be dumb
                        enough to connect it to the unfiltered internet so it
                        can receive the wipe command. The overlap between these
                        sets of people is almost zero. We do fire a wipe at
                        every stolen computer but I doubt it ever actually
                        happens. If it ever happens it'll be a total end user
                        fail (like writing the password on a post-it with the
                        laptop)
                        
                        Either you will lose it to a common thief who won't be
                        able to breach the login (99% of cases), or to a really
                        targeted adversary who has cellebrite or something
                        similar and won't connect it to the internet ever
                        again. This is still the most risky scenario because if
                        someone like that steals it, there's bound to be
                        something really valuable on it.
                        
                        In practice this is something more suited to mobile
                        devices.
       
        jryio wrote 2 days ago:
        When Apple vertically integrates it works for them. All the way from
        the cloud to the OS to the hardware. Pretty sure this will beat out
        tools like JAMF on user privacy alone by running trusted MDM adjacent
        tools in kernel space.
        
        Yes sure you can use a different tool for any of these, defaults
        dominate for the same reason Google pays ~15 billion to be the default
        search engine on iPhones.
       
        alexchapman wrote 2 days ago:
        Wow, Apple's finally competing with Google and Microsoft, I can see
        businesses adopting this everywhere lol, then again Idk as a lot of
        companies are already in Google and Microsoft's ecosystem.
       
        wereHamster wrote 2 days ago:
        business.apple.com doesn't work in Firefox, it redirects you to [1]
        Fuck you Apple.
        
 (HTM)  [1]: https://business.apple.com/abm_unsupported_browser?reason=Brow...
       
          foresterre wrote 1 day ago:
          This is annoying, but that they use user-agent solely to check
          irritates me even more; even (alternative) Chromium based browser
          like Vivaldi don't work out of the box. I usually use Vivaldi as an
          alternative when Firefox doesn't work.
          
          It's 2026. I think we can expect more from Apple. It's not a small
          indie company after all.
       
          lowdude wrote 1 day ago:
          Yes, and it works with a user agent switcher extension for Firefox,
          which is always the cherry on top.
       
          Alifatisk wrote 2 days ago:
          Supported browser:  
            Safari (14.1 or later)  
            Chrome (87 or later)    
            Microsoft Edge (87 or later) [1] We live in fantastic times
          
 (HTM)    [1]: https://support.apple.com/guide/apple-business-manager/progr...
       
        zb3 wrote 2 days ago:
        So will Apple users be able disable these ads in maps?
       
          lowdude wrote 1 day ago:
          The nice thing about many of the native apps compared to their Google
          pendants is the absence of ads, with the glaring exception of the app
          store, which looks like a dumpster-fire. It is so disheartening to
          see the trend of shoving ads everywhere continue with Apple as well.
          I guess the profits are just too tempting to stick with idealistic UX
          decisions, if there was any of that left in the first place.
       
          cdrnsf wrote 1 day ago:
          I would expect, much like the App Store, they will not. Their maps
          will give you directions to navigate the enshittification curve.
       
        jwlake wrote 2 days ago:
        A non-terrible MDM that actually works would be really nice.  The rest
        I doubt they get much traction on.  Gmail is too easy, Google docs and
        sheets if you don't need Microsoft is also way better than Apple's free
        apps.
       
          joshstrange wrote 1 day ago:
          They’ve had a MDM solution for a number of years now, i’ve not
          used it because the price was higher than I could afford so I can’t
          speak to if it actually works or how it is compared to their
          competitors.
          
          I can say that the MDM solution I went with leaves a lot to be
          desired, but it works and it’s cheap. Since I’m only managing
          iPads, I really wanted to go with Apple for the simplicity, but, like
          I said, the price was too high (at the time at least).
       
          rjrjrjrj wrote 1 day ago:
          Is it possible to make a non-terrible MDM?
          
          Not a particular area of expertise for me, but the times I've had to
          deal with it just seemed like an inherently complex and messy
          problem.
       
            p2detar wrote 1 day ago:
            That's because it is a complex and messy problem. Especially MDMs
            that try to unify the experience for fundamentally different
            platforms like Apple's and Google's, and even Microsoft's. I think
            if it's a platform-dedicated solution it actually does have the
            chance to be much easier to operate. So this thing by Apple looks
            interesting.
       
            jwlake wrote 1 day ago:
            I would expect Apple to actually simplify the problem and not
            overreach and just do activation / provisioning / deactivation /
            lock and none of the other stuff MDMs try to do that introduces the
            complexity.
       
        Nevermark wrote 2 days ago:
        Machines spec’d and priced for education? Support for businesses?
        
        I remember this!
       
        minimaxir wrote 2 days ago:
        It is very funny that a business-oriented product does not highlight
        Apple's business productivity software in iWork
        (Pages/Numbers/Keynote).
       
          steve1977 wrote 1 day ago:
          I thought that's now considered creator productivity software.
       
        Brajeshwar wrote 2 days ago:
        > Starting April 14, Apple Business will be available as a free service
        in the U.S. and 200+ countries and regions to new and existing users of
        Apple Business Connect, Apple Business Essentials, and Apple Business
        Manager.
        
        Does this mean — Always Free or Introductory Free for now?
       
          martibravo wrote 2 days ago:
          I understand it's free to set up the business but iCloud, AppleCare
          and Email/Calendar storage past the free (I suppose tiny) allowance
          are paid. As Apple loves, freemium with in-app purchases!
       
        creantum wrote 2 days ago:
        I had to look at my calendar to be sure it wasn’t 2001
       
        monegator wrote 2 days ago:
        Will we be able to change our company details? A couple of years ago we
        changed the business name, so let's change it in the account for
        billing and such.
        
        Not possible.
        
        Ok, let's ask support what to do: the only thing we can do is create a
        new account, get the approval, etc. and then ask for a migration that
        may or may not be approved and may or may not end succesfully.
        
        In the end we keep receiving the bills in the old name, then change it
        manually or append a note.
       
          moduspol wrote 1 day ago:
          I'm called by a name that is not the same as my legal name. I somehow
          got an Apple Developer account during the first few years of it with
          my preferred name, but it had my parents' house as the mailing
          address.
          
          I was essentially told that I could update the mailing address but
          going through the steps for that process would result in the name on
          my account being changed to the legal name. And so today, it still
          has my parents' mailing address. Thankfully they haven't moved.
       
            technothrasher wrote 1 day ago:
            I've still got a phantom child on my Apple account because when I
            tried to create a child's account many years ago for my son it
            somehow messed up and used the current year instead of his birth
            year.  Support said too bad, no possible way to fix that.  So I had
            to create another account for my real son, and while he grew up and
            moved out, my phantom son still lives with us for another nine
            years until it is old enough that I can delete it.
       
              moduspol wrote 1 day ago:
              I hope he at least gets his own cake on his birthday.
       
          Marsymars wrote 2 days ago:
          A bit like the awful workflow around developer agreements in App
          Store Connect. Every few months our CI breaks because Apple has
          updated one agreement or another and someone has to go pester the
          executive who's marked as the account owner and has legal authority
          to sign new agreements to unbreak our CI.
          
          It's also impossible to delegate this authority to anyone other than
          the account owner, and there's no concept of shared or service
          accounts, so nobody other than the account owner, with access to
          their 2FA method is able to do this.
          
          Heaven forbid if the account owner was ever to put their 2FA method
          as a personal device / phone and then leave the company.
       
            cyberrock wrote 5 hours 39 min ago:
            Years ago when the ARM China CEO held the company hostage with the
            company seal, there was much reporting that exoticized seals. But I
            was just thinking, the modern systems we've built with 2FA aren't
            much different!
            
            (Product idea: seal that also prints time and TOTP?)
       
            monegator wrote 1 day ago:
            All of these, too.
            Then for some goddamn reason i no longer can just input the
            username and password: for one of the developer accounts it has
            decided that i also have to decide wether i want to authenticate
            with an apple device, or by password. So it's another couple of
            clicks i can't get rid of
       
          embedding-shape wrote 2 days ago:
          I guess ultimately it's easier and works better than when you move
          country and would like to update the country for PSN (PlayStation
          Network). Sony's advice? Close the old account and open a new one
          with the correct country, then buy the same stuff again.
       
            iknowstuff wrote 1 day ago:
            Haha ah of course. It’s not like you ever actually owned them in
            the first place.
       
        SamuelAdams wrote 2 days ago:
        So do enterprises still need Jamf [1]? For context, Jamf is one of the
        most common MDM tools for organizations.
        
        [1] 
        
 (HTM)  [1]: https://www.jamf.com/
       
          Shank wrote 1 day ago:
          I would say that most SMBs don't need Jamf because they provide
          overlapping features. The most important thing you want is remote
          erasure of company data (for compliance purposes), app assignment,
          and ensuring your devices have screen lock. This basically makes the
          most important parts of MDM for Apple devices totally free.
       
          ibejoeb wrote 1 day ago:
          It's not apparent that this apple mdm will do internal distribution
          or just provide for encouraging a set of installed apps already on
          the app store. If it does, that would be the biggest reason for me to
          jump to the free product.
       
          Someone1234 wrote 2 days ago:
          Yep. People who have never tried to add Mac support to an existing
          organization do not realize how freaking expensive it is.
          
          There are basically two cases. If you use Microsoft, you are often
          already paying for Entra ID and Intune, then still adding the
          Apple-side pieces for Mac support: Apple Business Manager and often
          Jamf or Kandji. If you do not use Microsoft, you are buying the full
          stack yourself: Okta or JumpCloud for identity, Jamf or Kandji for
          device management, and Apple Business Manager for enrollment. Apple
          Business Manager is free, but the rest is not, and the cost adds up
          fast.
          
          This means that, in practice, a managed Mac can easily end up costing
          close to twice as much to support as a Windows device.
       
            9dev wrote 1 day ago:
            Actually Intune handles MacOS reasonably well, you don’t need
            Jamf; that’s the way we went, and it’s okay-ish for the most
            part. By far the annoyingest thing is getting Macs bought before we
            went down the Business Manager integration route into MDM.
            
            You think there’s a standard way to do that? Just install company
            portal? That worked in exactly 1/20 cases. It’s an exciting new
            error on every single device. Awful. Just awful.
       
            wpm wrote 1 day ago:
            The only thing you need out of any of those to correctly support
            the Mac is an MDM, of which there are free ones and expensive ones
            and everything in between. So long as it can deploy configuration
            profiles and declarative management configs, you can spin up Munki
            to be your pkg/script runner and script the rest. Installomator to
            install and patch applications.
            
            But if you also wanted identity, there are plenty of free
            selfhostable SSO/ID providers out there. If you're just starting
            out and not at the scale where a big Microsoft
            CoPilotM365OfficeWhatever contract makes sense, you probably don't
            even really have a need for a lot of this stuff. A minimum contract
            for Jamf Pro is like $5k a year or something. That's two well
            kitted developer MacBook Pros per year in license costs.
       
            xbryanx wrote 1 day ago:
            Totally agree on the hidden costs. We've seen some great value in
            going with Mosyle for this. Lots cheaper, and it "just works."
            
 (HTM)      [1]: https://mosyle.com/
       
          awakeasleep wrote 2 days ago:
          Big yes. Enterprises need support and a relationship with their
          supplier where their needs can change product direction.
          
          Jamf will do that. Apple will not.
       
            drcongo wrote 2 days ago:
            Dunno if you've ever had a business relationship with Apple but
            they're really good on that front. Proactive and helpful, along
            with always trying to sell you stuff, but proactive and helpful
            nonetheless.
       
              bigyabai wrote 2 days ago:
              A B2C relationship and a B2B relationship are not the same thing.
              Apple does well with the B2C pipeline, but they will only surpass
              Jamf in the B2B department if they play dirty.
       
                drcongo wrote 1 day ago:
                By business relationship I meant B2B. They're excellent.
       
                  gregoriol wrote 1 day ago:
                  By excellent, you mean excellent at not being able to talk to
                  someone about your real world problem and need to rely on
                  your linkedin contacts to find someone to talk to?
       
                  bigyabai wrote 1 day ago:
                  Relative to what? The top comment in this thread is a
                  3-person chain explaining how their B2B accounts were locked
                  with no communication or recourse.
       
                  awakeasleep wrote 1 day ago:
                  I have managed multiple relationships with Apple business and
                  the only thing I can think you could possibly be talking
                  about is having a local store reserve devices for you to buy.
                  
                  As far as identifying a bug in the software and getting it
                  fixed, or requesting a feature, you run into a brick wall.
                  Taking that feedback from customers is not the Apple way.
                  This is why there is a market for third party MDM companies
                  in the first place.
       
                    drcongo wrote 1 day ago:
                    I've decided you're probably right, I retract my earlier
                    comments.
       
        AlotOfReading wrote 2 days ago:
        I occasionally trial complete switches to Apple services to see if
        they're viable as Google alternatives. This weekend was Apple maps and
        it's finally met my standard of "usable", though not quite "good". One
        of the places it beat Google maps was the lack of integrated
        advertising places, which have enshittified the latter.
        
        I'm glad Apple announced their own plans to enshittify before I got my
        hopes up.
       
          moondance wrote 1 day ago:
          Live gas prices on GMaps is the only feature yet to make it over to
          Apple Maps, as far as I can tell. Once Apple integrates that one, my
          phone will finally be free of Google services.
       
          Barbing wrote 2 days ago:
          Such a huge bummer.
          
          Hey, Big Ad Tech, come try enshitify my Rand McNally.
       
        giobox wrote 2 days ago:
        How does this differ from the existing "Business Essentials" tool? The
        landing page for each looks like much the same product, at least the
        MDM stuff does?
        
        > [1] >
        
 (HTM)  [1]: https://business.apple.com/preview
 (HTM)  [2]: https://www.apple.com/business/essentials/
       
          jacobgkau wrote 2 days ago:
          One of the footnotes at the bottom of the page says:
          
          > Apple Business Essentials, Apple Business Manager, and Apple
          Business Connect will no longer be available once Apple Business
          launches.
          
          So it's a consolidation. They call out Business Connect data as
          "including claimed locations, place card information, photos,
          organization information, account details, and more," so that's some
          of what differs from Business Essentials.
       
          workfromspace wrote 2 days ago:
          Maybe also 200 countries included, instead of just the USA?
       
          martibravo wrote 2 days ago:
          Email, Calendar and company directory built in, custom domains in
          emails I think... It's more like a MS365 basic version. Which for
          most small teams is more than enough
       
        throwaw12 wrote 2 days ago:
        I assume this is a SaaS by Apple which covers some parts of Workday and
        Google suite for the beginning
        
        They're basically planning to enter the market where Microsoft has
        dominant position.
       
        martibravo wrote 2 days ago:
        599$ serviceable MacBooks, easy to use MDM, Cloud, Email and Calendar
        and flat-fee AppleCare all baked in?
        
        New businesses under 50 employees are going to eat this up like there's
        no tomorrow.
        
        I'd be scared if I was certain Redmond corporation who makes their
        money on 365 and Intune.
       
          x0x0 wrote 1 day ago:
          Apple would be near the top of my list of companies incapable of
          building software that will do this.  I cannot believe anyone who has
          tried Mail.app would be interested in using that for their business. 
          I tried it for 3-ish months and had immense trouble reliably
          threading, seeing responses, with search, etc.
          
          There's 0 way they have competent, reliable, working group
          calendaring.
       
            aucisson_masque wrote 1 day ago:
            I have had plenty of issues with outlook, I had to force close it
            at least once per day. Macos mail app was very good for my 
            business need, it was a small one but had to deal with hundreds of
            mails everyday.
            
            Plus you don't get that proprietary format pst when you backup the
            mails.
       
            givinguflac wrote 1 day ago:
            Are you talking Mac or iOS? I have never had an issue on iPhone’s
            mail app, though my desktop is Linux so I don’t know? Hence the
            question. I’ve never experienced any of that. Thanks
       
          BeetleB wrote 1 day ago:
          I recently switched from a Microsoft heavy company to an Apple heavy
          company.
          
          Since the early 2000's, I've been bad mouthing Outlook, for a whole
          lot of reasons.
          
          Let's just say: I miss Outlook. And it's still terrible.
       
          monster_truck wrote 1 day ago:
          The companies I know of that would be most likely to do this would
          never buy these because of the integrated webcams, and no "you can
          disconnect them easily" is not acceptable, as a matter of policy.
       
          john_strinlai wrote 1 day ago:
          >I'd be scared if I was certain Redmond corporation who makes their
          money on 365 and Intune.
          
          scared of what? microsoft doesnt need to care about new businesses
          with under 50 employees at all. they have governments, banks,
          universities, colleges, and large non-tech enterprises completely
          locked down. small business with 10-50 devices are a drop in the
          ocean.
          
          >New businesses under 50 employees are going to eat this up like
          there's no tomorrow.
          
          i seriously doubt people outside of the tech or design spheres (i.e.
          most people) are going to go with apple for their businesses. when
          you are starting a business, you dont want to also have to teach all
          of your employees (and possibly yourself) how to use a new operating
          system.
          
          you are going to look up "local IT company" or "local MSP", ask them
          to set you up, and they will integrate you into their existing
          microsoft ecosystem and send over some thinkpads, while you focus on
          your business.
       
            TheGamerUncle wrote 1 day ago:
            It really depends on the context and the context within the
            context.
            I used to manage a medium sized IT firm in Colombia on a hybrid
            manner.
            
            One of our biggest clients had a sort of high end boutique set of
            businesses and two bigger businesses that interacted quite more
            with the regular public.
            
            For the high end boutiques he asked us ONLY and ONLY to use mac's
            both because down there they are synonym of "prestige and class"
            and because the (very attractive) women that he hired for most
            roles were only familiar, or preferred mac's and were consumer's
            exclusively of apple's walled garden.
            
            We had a bunch of customers like that, the real issue is that if
            this were on place I would have made it an option for my clients,
            eventually some things like security or software may move a
            significant number of users there, specially after the new mac
            mini, the neo and the ma air become budget options compared to a
            lot of what microsoft is offering in latam and some parts of
            Europe.
       
          p_ing wrote 1 day ago:
          This ignores that Apple is unable to manufacture enough computers per
          year to be disruptive.
          
          25m Macs in calendar year 2025. Lenovo manufactured 19m PCs in Q4
          2025.
          
          Apple simply lacks volume.
       
            odiroot wrote 1 day ago:
            So Lenovo wins in both quantity and quality (at least for T/X
            series), let alone configurability.
       
            tengbretson wrote 1 day ago:
            I imagine the company that currently ships 250m iPhones a year can
            figure that part out.
       
              FinnKuhn wrote 1 day ago:
              Especially due to Apple having a lot less SKUs (compared to
              Lenovo) and having a lot more control over important parts such
              as CPUs.
       
            doctorpangloss wrote 1 day ago:
            okay dude, how many phones did it manufacture in Q4 2025?
            
            87m [1] do you think lenovo would rather manufacture 19m PCs or 87m
            phones? i don't know, you raise an interesting point that is wrong.
            
 (HTM)      [1]: https://www.semiconductor-today.com/news_items/2026/mar/te...
       
              p_ing wrote 1 day ago:
              It looks like you have this discussion confused. This is about
              Macs, not phones.
       
                F7F7F7 wrote 1 day ago:
                Sure, Apple's dominance in sourcing, manufacturing and all
                other aspects of logistics surely has no place in this
                conversation.  '
                
                The NEO is a masterclass in how integrated these systems
                actually are.
       
                  bombcar wrote 1 day ago:
                  The Neo is a phone with a big screen.
       
                    Kirby64 wrote 1 day ago:
                    Does it matter if the main difference is the OS?
                    Chromebooks are way worse spec wise, and they’re still
                    “phones with big screens” and a different OS. If
                    someone made a windows laptop that was actually good
                    without compromises in an ARM SoC, I’m sure it’d sell
                    well too. The Qualcomm ones seem to have too many
                    compromises today with the OS/driver layer unfortunately.
       
                      bombcar wrote 1 day ago:
                      That last part is the stumbling block for sure - the
                      Microsoft Surface Laptops are nice machines but damn if
                      the driver thing doesn't continually piss me off. [1] but
                      at $900, and the Neo literally just being a Mac and doing
                      everything any other Mac does (except some hardware
                      related limitations like driving a 6k monitor, but doing
                      4k is "enough for most") means you save $300 and don't
                      run into annoyances like "can't install my printer
                      driver".
                      
 (HTM)                [1]: https://www.microsoft.com/en-us/surface/devices/...
       
            dijit wrote 1 day ago:
            Weird, never had an issue getting my hands on an Apple laptop of
            any desired configuration, even odd keyboard layouts for the region
            (UK and Sweden).
            
            Had plenty of issues getting specific specification Thinkpads:
            because they are largely sold through resellers and they don’t
            stock all SKUs I suppose.
       
              p_ing wrote 1 day ago:
              No where did I say you can’t get a hold of one, I said they
              don’t have the volume. They’re behind Lenovo, HP, and Dell.
              
              The x86 market is massive and dwarfs Apple’s Mac manufacturing.
       
                mlsu wrote 1 day ago:
                Isn't this an artifact of the demand side and not the supply
                side?
                
                Yes, apple shipped fewer laptops than dell in 2025. That's
                because Apple laptops started at $1100 in 2025.
                
                They won't have a problem securing the chips for Mac Neo's,
                they're the same SOC as the iPhone. What, Apple is going to
                have an issue manufacturing a few million motherboards?
       
                dijit wrote 1 day ago:
                I don’t buy this reasoning until there is evidence of orders
                going unfulfilled.
                
                I could make 20M units of something and leave my resellers as
                bagholders who then have to sell years old hardware at a
                discount- and by the internal consistency of your logic: I
                would have the volumes.
       
          dangus wrote 1 day ago:
          Serviceable != upgradable or long-lasting.
          
          So many people are going to get burned by the hypnotism of these
          Neos. They're going to be gateways into being traded in within 2-3
          years to get something with more RAM and storage when their owners
          find out how much they struggle with basic tasks due to insufficient
          RAM and storage.
          
          If you actually go on Best Buy or Micro Center websites and look at
          street prices you'll realize that the Neo isn't actually that
          disruptive.
          
          The trackpad is mid. I've tried it. It's mid enough that basically
          any PC can compete with the trackpad experience. There are multiple
          $500-800 PCs that are easy recommendations as alternatives, all with
          16GB of RAM, all with modular storage.
          
          The battery in the Neo is so small that even with the extremely
          efficient iPhone processor inside, basic Windows laptops can beat the
          Neo in battery life. Grab a Yoga 7 and you've got double the RAM,
          2-in-1 convertible touch screen, and better battery life. Oh yeah,
          and you get a better OLED panel, too.
       
            kube-system wrote 1 day ago:
            My last Windows laptop was a 2-in-1 Yoga.  It was the reason I
            switched to Macs.
            
            Sure, the specs were good... on paper.    But all of the little
            firmware bugs really destroyed the experience.    Mine had both
            throttling and display output issues, which really suck for a
            development machine.  Also Windows kind of sucks in general these
            days -- and when I installed Linux on the thing, then I got the
            classic lackluster power management issue where it would slowly
            discharge in my backpack.  So there goes the battery life
            advantages.
            
            Apple benefits from great vertical integration so their damn
            firmware usually works, and if there are issues, they tend to fix
            them, where as Lenovo and most PC integrators seem to be happy just
            abandoning products from last quarter and releasing fifteen new
            models instead.  And it's posix and doesn't put ads in my start
            menu, right out of the box.
       
              dangus wrote 14 hours 56 min ago:
              Throttling issues?
              
              Did you know the MacBook Neo has no fan? It can go 2x faster FPS
              in games if it’s cooled better: [1] Even a simple quiet and
              mostly-off fan would have been a $5 addition to the system that
              would have boosted performance by ~10%. But Apple wanted to make
              an iPad computer.
              
              Apple advertises their subscription services directly in the
              system settings when you buy the system (they give you a trial
              that is shown as a system settings notification and when you
              refer it they do the thing where you have to cancel on the last
              day or else forfeit the remaining trial term before it’s over;
              accidental subscription dark pattern where you can’t turn off
              auto-renew without forfeiting remaining time) and also advertises
              apple subs via toast notifications.
              
              As far as device firmware, I dunno, I felt like my Intel MacBook
              Pro 16” had pretty shit firmware that ended up abandoned
              because Apple went straight to M1 and the whole T2 thing where
              they tried to customize Intel’s stack never really worked all
              that well. Apple almost certainly half-assed that machine knowing
              their next platform was on the way.
              
              Like the whole “instant open lid wake from sleep” that was
              great in the past but turned into crazy lag on those late Intel
              machines.
              
              Oh yeah and I just got my last settlement check for my 2016
              butterfly keyboard. That machine was a lovely ownership
              experience.
              
              So this idea that only PC laptops have firmware issues and bad
              long term support…idk man, I just don’t fully buy that. I’m
              sure Apple is mostly better but I’ve had enough bad experiences
              that I don’t consider them to be anything wildly special.
              
 (HTM)        [1]: https://youtube.com/watch?v=lswbpVtAhrc
       
                kube-system wrote 13 hours 22 min ago:
                It didn’t have “throttling issues” as in “it implements
                throttling” but as in “the throttling was broken and it
                throttled when it wasn’t even hot”
                
                > I just got my last settlement check for my 2016 butterfly
                keyboard
                
                That’s nice, I didn’t get anything
       
                  dangus wrote 2 hours 6 min ago:
                  Tomato, tomato. I would consider removing a basic feature
                  like a small and quiet fan as “throttling when it wasn’t
                  even hot.”
                  
                  Sorry in advance to continue ranting about this, but the
                  consumer-hostile bit is it’s used as a price segmentation
                  strategy. Consumers don’t care if their laptop has a modest
                  quiet cooling fan, but Apple acts like customers hate them.
                  The cooling fan inside the Nintendo Switch has alienated zero
                  potential customers, is basically inaudible, and it’s still
                  an extremely portable device.
                  
                  The only reason the MacBook Air M5 is slower than the MacBook
                  Pro M5 is the lack of cooling. It’s done on purpose. It’s
                  not “save costs and offer a cheaper product,” it’s
                  “purposefully remove a ‘free’ benefit to push you up
                  the product lineup.”
                  
                  Similarly, it would have cost Apple almost nothing to bump
                  the Neo to 12GB of memory but they’re going to hold back
                  that upgrade so that first gen buyers buy their next system
                  sooner.
                  
                  I think I got the settlement email because I took my system
                  in to Apple to get the keyboard fixed and the lawyers for the
                  class action had my contact info as a result.
       
            Schiendelman wrote 1 day ago:
            I think you might be very surprised by what you can do with eight
            gigs of RAM on Apple Silicon. Apple does hardware compression into
            memory - it performs as well as a 16 GB machine did with an Intel
            chip.
       
              dangus wrote 1 day ago:
              I don't know where this myth has come from that macOS magically
              uses less RAM even though you are using the same applications as
              everyone else.
              
              The Just Josh Tech review of the MacBook Neo demonstrated that
              the Neo cannot do a fractional resolution playback of a very
              simple Adobe Premiere project. We are not even talking about
              doing any editing work, simply playing back the project in the
              timeline.
              
              The ~$500 Acer loaded with 16GB of RAM performed much better on
              that workflow.
              
              I think it's worth pointing out that the base RAM on a MacBook
              Air was 8GB six years ago.
              
              The Neo is a low end machine that trades RAM, storage, keyboard
              backlight, I/O and battery capacity for fit and finish and
              aesthetics.
              
              It is a machine that will introduce many people to the Mac, and
              it will be very successful, but I also think it is a machine that
              for many people will not last them a very long time. And who
              knows, that might have the same negative impact that cheap
              Windows PCs have had for Microsoft in the long run, which was the
              whole reason they started their premium Surface brand.
       
                kube-system wrote 1 day ago:
                > I don't know where this myth has come from that macOS
                magically uses less RAM even though you are using the same
                applications as everyone else.
                
                Well, you're certainly not running the same code on both
                systems.  Some applications absolutely use less RAM on MacOS...
                some use less on Windows.
                
                Some of this is due to the various builds of the software
                itself, some of it is due to architectural differences in
                memory management, CPU instructions, differing memory access
                capabilities, etc.
                
                8GB is tight for power users, definitely.  But it is certainly
                very usable for on a Mac for the average person.
       
                  dangus wrote 1 hour 37 min ago:
                  I agree that it’s usable, but I think it’s still worth
                  pointing out that it was the base configuration of the M1 Air
                  almost 6 full years ago.
                  
                  It feels to me a lot like past cut down systems such as the
                  eMac or that horrendous 21” 1080p Intel iMac that sort of
                  make sense by being cheap but don’t make as much sense in
                  wider context of available choices.
                  
                  Of course, I think the Neo will be a huge success and is a
                  good product overall, but a product where an informed buyer
                  can do better.
                  
                  It is potentially a purchase decision that really won’t
                  last as long as a cheap Acer with 16GB of memory, even though
                  the Neo is built better.
       
              gtvwill wrote 1 day ago:
              8gb on a apple is not enough and its not surprising at all.
              
              Source: dealing with dozens of Mac devices with 8gb memory that
              clients had which all can't handle their workloads. I've switched
              whole companies from Mac back to pcs. And I've watched companies
              try switch to Apple and go from reasonably problem free
              operations to a nightmare of broken systems. Want to use apples
              data transfer to migrate from windows to Mac? Good luck it just
              plain doesn't work.
              
              Device management on macs is an absolute nightmare along with the
              hell hole that is apple ID and the app store. Not to mention
              their absolutely abysmal performance with rmm. You can literally
              configure a machines permissions to allow remote access apps to
              work then a week later they just break the software and your
              access to manage the device is broken too.
              
              Apple products are absolutely terrible for business from phones
              to laptops to their entire office suite.
       
              dointheatl wrote 1 day ago:
              I don't think you get it, OC tried the trackpad in a MicroCenter.
              It's game over.
       
                givinguflac wrote 1 day ago:
                Thank you, point well made!
       
            carlosjobim wrote 1 day ago:
            Millions and millions of normal people have used 8GB M-series
            Macbooks for the past 5 years, and nobody has those problems you
            describe. In fact, everybody is happy to have machines which don't
            have the usual problems that PCs have.
            
            Computing tasks related to real world scenarios don't need giant
            RAM repositories, as evident in that people could do these tasks
            just fine when 32 megabytes of RAM was enough.
       
              dangus wrote 1 day ago:
              So what you're saying is that the same 8GB of RAM that MacBook
              Air M1 had 6 years ago is a good idea for a brand new laptop?
              
              Like I said, the MacBook Neo is squarely a low-end device. Make
              excuses all you want, it trades RAM, storage, keyboard backlight,
              and battery size for a nice chassis and portability.
       
                carlosjobim wrote 1 day ago:
                Yes, it's an excellent idea. For normal people a computer is a
                tool to get things done, and any 8GB Apple Silicon machine will
                serve them very well.
                
                Think about it this way: If you loose 5 days of productivity
                then you have lost $500. A Windows or Linux machine is
                guaranteed to cause many more days than that of productivity
                loss per year.
                
                And with "normal people" I mean everybody who is not a
                developer or hacker, including millions and millions of people
                who work professionally with computers.
                
                The RAM doesn't matter as much as people here insist. What do I
                care that my computer has half the RAM, when it completes any
                and every task blazingly fast and never freezes up or crashes?
                RAM turns into an abstract.
                
                Look at it this way: You're arguing that a diesel truck is
                always better than a motorcycle because it has more
                horsepowers. Okay, but the motorcycle gets me where I want
                twice as fast and is more comfortable, and doesn't break down
                all the time. That's what I care about.
       
                  dangus wrote 15 hours 20 min ago:
                  I don’t understand why there’s a strange assumption that
                  Windows or Linux users are just burning productivity all the
                  time and macOS users are the only ones where “everything
                  just works.” Heck leave Linux out of it for all I care:
                  Windows isn’t some kind of immature OS that that requires
                  tons of fiddling. It’s basically the same thing as macOS
                  when it comes down to non-technical users. They open up the
                  windows store or Mac app
                  Store click a button and get their apps and they’re on
                  their way.
                  
                  It’s just a biased take that is 100% subjective.
                  
                  I think this narrative comes from the Windows XP user
                  experience from 30 years ago that no longer exists.
                  
                  Yeah, the RAM fucking matters because Google Chrome has 90%
                  browser marketshare, because Spotify is the market leader,
                  not Apple Music, because more people use Microsoft Outlook
                  than Apple Mail, more people use Slack than…well, Apple
                  doesn’t have a workplace chat program. These are big
                  memory-sucking apps.
                  
                  8GB of RAM is great for Apple native  optimized apps but
                  regular users run many more things than that.
       
                    carlosjobim wrote 6 hours 20 min ago:
                    Linux is too complicated for a normal person to use
                    productively, and it doesn't have the productivity software
                    needed by non-hackers.
                    
                    Windows: Yes, the user experience is that bad. My
                    observations of Windows users is that it's hard for them to
                    get things done effectively because of the faults of the
                    system. Talking about non-hacker people, who might be very
                    proficient in photo editing or spreadsheets or word
                    processing.
                    
                    Just booting a Windows machine is a chore. These have the
                    same specs or better specs than Macs, but how come you can
                    instantly use a Mac by opening the lid, and Windows PCs
                    take their merry minutes to be ready?
                    
                    I won't even mention malware and such.
                    
                    For a normal, non-technical person, there isn't any problem
                    in using stock Mac Mail, Safari, and native productivity
                    tools. And honestly, those memory hogs you mention aren't a
                    problem either on Apple silicon. It's still faster to use
                    than on a PC with double the RAM.
       
                      dangus wrote 1 hour 55 min ago:
                      Can you go into more specific details about these
                      observations you made? Which people were they?
                      
                      Do you have any benchmarks that show this “faster than
                      a PC with double the RAM” claim?
                      
                      Because when I saw real world tests on the Neo versus the
                      Acer Aspire AI 14, the Acer machine was faster at video
                      playback in Adobe Premiere (as an example) due to the
                      lack of memory pressure.
                      
                      I can tell you at work we have a mixed environment and
                      the Windows users and Mac users don’t seem to have any
                      difference in difficulty doing things like showing their
                      work in presentations. Our company metrics show zero
                      difference in employee productivity based on what
                      operating system they use (I’m a manager and can see
                      these things).
       
            sleepybrett wrote 1 day ago:
            My phone costs twice as much and I replace it every 2-3 years.
            
            You know what people who outgrow their applebooks are going to do?
            Buy a macbook air or pro. They aren't going to buy a windows
            machine. Some might buy a linux machine.
       
            Petersipoi wrote 1 day ago:
            $500 for 2-3 years is great.  And it will last much longer than
            that in reality.
            
            It's pretty plain to see that the Neo eats any competitors lunch at
            that price point.  It isn't close.
       
              dangus wrote 1 day ago:
              The computer is $600. It’s only $500 on the education store.
              Many Apple customers will not have access. Anyone who walks into
              a physical Apple Store will have to prove their eduction status.
              
              I am not sure why it’s eating competitors lunch when many very
              well-regarded competitors are in the price range available at
              stores.
              
              What’s better about a Neo than a Yoga 7? Same price range. [1]
              This is $40 more than the Neo’s top model and you get double
              the RAM and an OLED convertible touch screen.
              
 (HTM)        [1]: https://www.bestbuy.com/product/lenovo-yoga-7-2-in-1-cop...
       
                robotresearcher wrote 1 day ago:
                > What’s better about a Neo than a Yoga 7?
                
                If you already have an iPhone, there are lovely little
                integration things that sound like small beans but are really
                valuable over time, eg.:
                
                - copy-paste text between devices
                
                - get verification codes from text messages to auto-fill in
                Safari on Mac
                
                I don't know if Yoga 7 is good in this regard, but when you
                open the lid on a Macbook, it's awake and interactive before
                you've finished swinging it open. And battery life is
                outstanding. I'd miss things like that.
       
                  dangus wrote 1 day ago:
                  So the Apple advantage is, essentially, the evasion of
                  antitrust rules. Nice. In any event, I use KDE Connect to
                  send my clipboard around between iOS, Windows, Android, and
                  Linux.
                  
                  The whole "instant on when you open the lid" thing is not
                  impressive in 2026. Even with Linux my laptop is instant-on
                  from sleep in a very similar fashion.
                  
                  And, again, here I am as a broken record repeating this since
                  nobody is listening because they've been indoctrinated by
                  Apple marketing:
                  
                  The MacBook Neo does not have as good battery life as the
                  more expensive models! In comparison testing with other
                  similar PC laptops the battery life is very middle of the
                  road!
       
                philistine wrote 1 day ago:
                Aside from the pitiful screen resolution for a 14-inch screen
                and the fact that the Lenovo has a fan, they are indeed
                similar.
                
                But I don't know why you cannot see it as terrible for the PC
                makers that Apple finally has entered the sub-1000$ market.
                Since Apple has existed they've been in the high-end of the
                market, and now they're not. The Lenovo I'm sure is fine, but
                what it doesn't have is clarity of purpose. The Neo is a laptop
                and nothing else. Which leads me to question whether that very
                complicated Lenovo hinge will survive the 7 years my Mac
                laptops give me.
       
                  dangus wrote 1 day ago:
                  160 ppi is not pitiful, it's the same as a 27" 4K monitor.
                  
                  Is "clarity of purpose" ghost of Steve Jobs speak for
                  refusing features to customers?
                  
                  Why is it so hard to conceive of a student wanting to write
                  hand-written notes on a 2-in-1 laptop? Apple would rather
                  sell you a second device.
                  
                  Why are we assuming the hinge on 2-in-1 laptops can't
                  survive? These are not new products. These are well-regarded,
                  highly reviewed products from the #1 PC manufacturer in the
                  world (Apple is #4).
       
          rconti wrote 1 day ago:
          They need to _commit_ to this, and execute, though. This feels very
          much like yet another half-hearted Apple initiative.
       
            Henchman21 wrote 1 day ago:
            Everything is half-hearted from Apple since Steve died. He was the
            beating heart. Who has stepped into that role? Like for real?
            Anyone? I’m just not seeing it
       
              rogerrogerr wrote 1 day ago:
              Does it matter? Apple's revenue/profit was $108B/$25B in 2011. It
              was $416B/$112B in 2025. They're clearly doing something right.
       
                Henchman21 wrote 22 hours 38 min ago:
                Only looking at these numbers and not the general sentiment
                around the company, I'd say yes, it matters. Myopically
                focusing on profits and assuming profit = good is, well, its
                super common but also pretty nutty.
                
                At this point to take part in modern life a smart phone is
                required. Having captured a market for an essential "luxury
                good" doesn't mean they're doing something right. It just means
                we have no other choices.
       
                theonemind wrote 1 day ago:
                I think the average idiot can take a really strong business and
                weaken the bones for some quarters or years of extra profit,
                possibly insane profit, before lack of focus on what really
                made the company strong starts to erode the fundamentals. I
                think we’re seeing that with Apple personally. It’s just
                colossal though so there’s a lot of squeezing and a lot of
                profit before it really catches up. And they don’t even
                disappear. They just become lumbering monsters like Microsoft,
                IBM, and HP that people don’t use because they want to. HP
                was legitimately a great company.
       
                  rogerrogerr wrote 1 day ago:
                  But this isn’t some quarters or years, it’s been
                  _fifteen_ years. I think we’ve seen enough genuine
                  innovation (Apple silicon, to name the major one) that it’s
                  clear Apple isn’t shutting down the innovation pipeline to
                  squeeze margin out of revenue.
       
                    Henchman21 wrote 22 hours 35 min ago:
                    Apple Silicon started under Steve didn't it? He died in
                    2011, first A4 was out in 2010 IIRC? That implies to me
                    that Steve had a hand in it -- because he reputedly had a
                    hand in everything.
                    
                    But that's it, thats the innovation. The singular one since
                    he died. I think my point stands tbh: everything is
                    half-hearted since Steve died.
       
          bombcar wrote 1 day ago:
          $599 per device? Redmond will make more profit the first year selling
          a 365 subscription than Apple does on the Neo.
          
          The real competition is going to come from companies using the $599
          Neo + Google Workgroups or whatever they're calling it - now
          Microsoft is cut out entirely.
       
            nolok wrote 1 day ago:
            > The real competition is going to come from companies using the
            $599 Neo + Google Workgroups or whatever they're calling it - now
            Microsoft is cut out entirely.
            
            The companies doing that are cut in two groups. The one that don't
            fully plan it and they need to do with complex excel or whatever
            files here and there and they're still in microsoft's grasp, or
            those that fully do and move to disposable chromebook.
       
          999900000999 wrote 2 days ago:
          *499$ with an EDU discount which definitely means they have margin
          for business deals.
          
          Revenge of the Mac. Theirs simply no reason for any normal person to
          buy anything else. The year of Linux is deferred yet again.
       
            dangus wrote 1 day ago:
            I keep shouting from the rooftops the fact that the Neo is really
            not that disruptive or even necessarily that good of a deal.
            
            Like, have any of you actually looked at street prices at Micro
            Center or Best Buy recently? In the price range of the higher model
            Neo you can get a Yoga 7 with an OLED convertible touch screen, 1TB
            storage, 16GB of RAM, along with a processor with better multicore
            and iGPU performance (Ryzen 7 AI 350) in a 2-in-1 convertible
            package that has better battery life doing office tasks.
            
            Yes, the Neo is a cheap machine, with a lot of the exact same cheap
            machine compromises that are all over the $500-800 laptop market.
            Not really the best CPU, extremely cut-down battery, missing
            features, etc.
            
            It even loses keyboard backlighting which is such a standard
            feature that it might be the only laptop on sale without it.
            
            Losing the haptic trackpad means that the Acer you can buy at Micro
            Center for $530 with double the RAM and way better I/O (USB4, USB-A
            3.0, microSD, and HDMI) has a pretty similar quality of trackpad
            experience. Yes, I tried both in store, the MacBook Neo's trackpad
            is really at the same level of all the PC competition.
            
            MacBook Pro/Air Trackpad: 10/10
            
            Best PC haptic trackpads available: 8/10
            
            MacBook Neo trackpad: 7/10
            
            Typical PC mechanical trackpads: 6 or 7/10
            
            Hell, the older generation HP EliteBook 840 G10 that Micro Center
            sells as a business laptop makes a bunch more sense in a lot of
            ways. It's also an all-aluminum build thin and light system, comes
            with more RAM, which is upgradable, has a fingerprint reader,
            backlit keyboard, etc.
       
              qmr wrote 1 day ago:
              ... the Yoga doesn't run MacOS though.
       
                dangus wrote 15 hours 5 min ago:
                Okay? Windows and macOS are basically the same.
                
                Only biased fanboy people say otherwise.
       
              drnick1 wrote 1 day ago:
              > Hell, the older generation HP EliteBook 840 G10 that Micro
              Center sells as a business laptop makes a bunch more sense in a
              lot of ways.
              
              And the best thing is that you can format the drive, install
              Linux, and be completely free of Microsoft and Apple.
       
              999900000999 wrote 1 day ago:
              And it comes with Windows.
              
              Back in the normal world people don't use Linux. If you have the
              funds you can get an M4 Air with 16GB for 800$.
              
              I still have a 8GB M1 air, it's fine for filling out paper work
              and watching YouTube, which is the extent of what most people do
       
              selectively wrote 1 day ago:
              The trackpad on the Neo is at the level of a Surface trackpad,
              which is to say it is worlds better than the typical budget junk
              you can pick up from Acer.
       
                dangus wrote 1 day ago:
                I disagree strongly. Again, I tried it in store at the exact
                same time as trying other laptops.
                
                Yes, it's a little bit better than the alternatives, but,
                critically, not by much. Not by enough to sway a purchase
                decision.
                
                It's not better than diving board mechanical trackpads by
                enough of a margin for most consumers to notice.
                
                Also, macOS over-relies on trackpad gestures. You don't really
                need them anywhere near as much in Windows or Linux. This is
                Apple's intention: to try and sell more proprietary trackpads,
                because they know if their OS was optimized for normal mice
                consumers would just buy the cheap $20 mice that are better
                than their $100+ accessories.
                
                The PC industry barely has to adapt to compete with the Neo. I
                think we'll start seeing that in late 2026 and 2027 when
                competitors arrive on Apple's doorstep.
       
                  givinguflac wrote 1 day ago:
                  I will be absolutely shocked if any current pc company can
                  even approach the neos build quality/performance/price combo.
                  See you next year, happy to wait .
       
                    dangus wrote 1 hour 48 min ago:
                    I think we’ll actually see some serious responses from PC
                    manufacturers. They basically have to.
                    
                    They really aren’t that far off as it is. I’ve brought
                    up a number of similarly priced models in my other comments
                    on this thread.
                    
                    Even on the premium end, the surface laptop really isn’t
                    that far off on pricing. It was priced and specced to
                    essentially match the Air. I think there’s no reason a
                    cut down model couldn’t match the Neo.
                    
                    I think the most important thing is for Microsoft to crack
                    down more on OEMs’ use of third party junkware like
                    McAfee. They need to just disallow it as a hard policy.
                    Hopefully the Neo is also a wake up call to Microsoft.
                    
                    I also think that an x86 processor that performs 20-40%
                    slower really isn’t a big deal in the context of the
                    Neo’s competitors. They mostly need to match the pricing
                    and build quality. Nobody cares that the hybrid Toyota
                    Corolla is slower than the hybrid Honda Civic when they go
                    buy the car. They care that it has the attributes they’re
                    looking for (packaging, reliability, quality, price). And I
                    think the Neo’s great chip is hampered by RAM anyway. The
                    SoC package was designed for a mobile system that only has
                    partial multitasking.
       
                  selectively wrote 1 day ago:
                  One of the things is an Acer. The other is a Mac. That sways
                  purchase decisoons - one is a nice thing, the other one is a
                  low end PC.
                  
                  I have used countless modern PC devices, including some from
                  Acer. Few PCs have a trackpad of the level of the Neo and
                  none from Acer.
                  
                  Your logic with "Apple's intentions" reveals a person who is
                  incapable of decent analysis; macOS relies on gestures a lot
                  because the vast majority of macOS devices are laptops. The
                  desktop market is an after thought because the people keep
                  buying laptops. That's it. There's no conspiracy, just a
                  focus on the devices that the users choose to buy.
                  
                  The PC industry has almost no shot of competing with the Neo.
                  You have to spend much more than $1000 to get a nice object
                  that looks and feels nice. Right now, the PC industry is
                  selling Old Navy products when Hermès is the same price.
                  That is a real problem.
                  
                  Microsoft is going to be fine. Companies that rely on selling
                  low end devices to consumers are going to suffer.
       
                    dangus wrote 1 day ago:
                    My point is that Apple is in many ways joining Acer, not
                    bringing their luxury product down to the masses.
                    
                    Yes, in many ways they’re bringing a very polished
                    product to the space. But in many other ways, look closely
                    and you’ll see the cut corners.
                    
                    Again, I’ve felt the Neo in person. The chassis feels
                    nice, sure. It’s not built to the same level as Apple’s
                    other products, though.
                    
                    The bottom plate is not CNCed, it’s a stamped aluminum
                    plate. That means there is variation in the gap along the
                    bottom of the laptop between the man case and the bottom
                    plate that doesn’t exist on the Air or Pro.
                    
                    Again, the trackpad is good but is worse than many haptic
                    trackpads offered by PC manufacturers like Lenovo.
                    
                    Again, if you think the PC industry has no chance of
                    competing, go to your retailer website and look at street
                    prices. Look at laptop reviews from places like Just Josh
                    Tech on YouTube. PC manufacturers aren’t making trash.
                    
                    Acer is actually a great example of a really solid PC. I
                    felt the $530 model Micro Center is selling and it seemed
                    to do the job: thin and light enough, felt sturdy, similar
                    trackpad to the Neo, better specs and I/O. I’d say I only
                    wanted the display to be a little better, though on the
                    plus side it was bigger than the Neo’s cramped 13”.
                    
                    This isn’t 2005. There is a misguided assumption to
                    assume that PCs are still trash like they were 10 years
                    ago. They just aren’t.
                    
                    One little random bit to point out: there are 100 million
                    Mac users globally as of 2024. There are more than 900
                    million PC gamers globally.
                    
                    So, if I’m a high school student or college student who
                    has money for one computer and I am a member of that group
                    of 900 million PC gamers, I might just go get a last gen
                    Lenovo LOQ with the RTX 4050 or something similar in the
                    current gen from someone like MSI with an RTX 5050.
                    
                    I would deal with a chunkier plastickier laptop but it
                    would get similar battery life to the Neo for office tasks
                    and I could actually play games. 16GB RAM. Modular storage.
                    Price is around $700.
                    
                    And I’ll be honest, that trackpad ain’t gonna be much
                    worse than the Neo. And I’ll get to keep my backlit
                    keyboard and have some I/O.
       
                      givinguflac wrote 1 day ago:
                      >Look at laptop reviews from places like Just Josh Tech
                      on YouTube
                      
                      I stopped reading here.
       
                        dangus wrote 15 hours 19 min ago:
                        Okay? So you don’t look at reviews or something?
                        What’s the problem that made you stop reading?
       
                      selectively wrote 1 day ago:
                      You are deeply confused (you do not understand public
                      perception/you do not understand how choosing a ''good
                      pc'' is hard for most people/you don't grasp that a
                      luxury brand versus Acer for the same price is a no
                      brainer for most people, regardless of I/O or whatever)
                      and - frankly - you are not worth discussing anything
                      with. Have a good rest of your day.
       
            RussianCow wrote 1 day ago:
            > Theirs simply no reason for any normal person to buy anything
            else.
            
            My wife currently has an old MacBook with 8GB of memory, and she
            hits the memory limit somewhat regularly just from web browsing and
            light productivity work. But whether more breathing room in terms
            of memory is worth almost double the price...
       
              dhosek wrote 1 day ago:
              Intel or Apple Silicon? The latter manages memory much better.
       
                RussianCow wrote 1 day ago:
                Intel. That's good to know! Do you know why this is? Presumably
                because of the shared memory pool across CPU/GPU, or are there
                other factors?
       
              alcidesfonseca wrote 1 day ago:
              The next neo might have the SSDs of the current pros, making
              swapping less problematic.
       
            martibravo wrote 2 days ago:
            Agreed. I'd love to see what prices companies get for volume
            purchases. I'm the IT Manager in a small team and if the Neo and
            this was available last year when we set up MDM/Exchange/SharePoint
            I would have considered it. Specially on the hardware side,
            ROI/longevity on an Apple Silicon Macbook is times higher than any
            given Windows laptop.
       
              999900000999 wrote 2 days ago:
              Less stuff to go wrong.
              
              One point of contact for support.
              
              Microsoft isn't going to get it together anytime soon, it's a new
              dawn.
       
          selectively wrote 2 days ago:
          Microsoft is a giant enterprise software company that also publishes
          Candy Crush and Call of Duty.
          
          Intune and Windows are 'nice to have' but are not the
          business-business. The business is 365 (which runs on Macs and is
          worlds better than Apple's office suite + Apple's hosted email is god
          awful) and Azure.
       
            downrightmike wrote 1 day ago:
            No, it isn't 365, it is 365 + (forced ai)
       
            selfmodruntime wrote 1 day ago:
            No way. Intune and Entra are the vendor-lock in technologies that
            cement a business via m365 for the long haul.
       
            codeulike wrote 1 day ago:
            Exactly. So many people on hn have no idea how diversified
            Microsoft is, and have no inkling of what the enterprise market is
            like
       
              Petersipoi wrote 1 day ago:
              On the contrary, nobody here is suggesting Microsoft isn't really
              diverse.  They're suggesting that Apple is going to start to eat
              into their SMB market.
              
              Nobody at Microsoft is saying, "we don't care if Apple chips away
              at SMB because we have Call of Duty"
       
                selectively wrote 1 day ago:
                Microsoft offers Office for Mac. It's a thing they do. It's the
                full fledged Office suite. They see a Mac user the same way
                they see a Windows user - a source of revenue.
       
                  Foivos wrote 1 day ago:
                  Office for Mac is increasingly getting feature parity with
                  the windows version, but it is not fully there yet.
                  
                  For example, if you want to use "data model" in Excel, it is
                  only available in the windows version.
       
                    wolvoleo wrote 1 day ago:
                    Yeah and ms access is completely missing. It lacks the full
                    version of onenote too.
                    
                    The one thing that shines is Mac outlook where on windows
                    you'll soon have to put up with that joke of a web app.
       
                  grumpyprole wrote 1 day ago:
                  Not always. There's no Minecraft for Mac, they even
                  prohibited Macs running the iPad version. It's essentially
                  been ported to Apples APIs but purposely withheld from macOS.
       
                    selectively wrote 1 day ago:
                    I'm talking about enterprise software, not games. Minecraft
                    exists for Mac, grab the Java version.
       
                      genthree wrote 1 day ago:
                      Anyone on Bedrock Minecraft is probably there for the
                      cross-platform multiplayer. The Java version doesn't
                      substitute for that. (MS made Bedrock and Java
                      incompatible so they can rent-seek on closed mod and
                      server-hosting "marketplaces"; can't let people share
                      things and have fun without paying a middleman after all,
                      think of the wasted "productivity"!)
       
            genthree wrote 2 days ago:
            Apple's office suite is my favorite I've ever used, and it's not
            close.
            
            After that, old copies of MSOffice.
            
            Next-best would be a hodgepodge of the lighter options on Linux and
            such. Gnumeric, Abiword, that sort of thing. Not great, but at
            least they're light on resources and easy to use.
            
            Distantly after that, LibreOffice.
            
            Then, modern MSOffice in last place.
            
            The only reason I'd count any of them as "worse" than modern
            MSOffice is that ~perfect office compatibility and a bulletproof
            excuse when things go wrong ("I'm also using MSOffice, don't know
            why your document isn't working") is non-negotiable in any business
            context.
            
            [EDIT] Oh I forgot about Google. That's actually the true
            last-place. Modern MSOffice isn't worse than that. Christ the
            performance is awful.
       
              johnwalkr wrote 22 hours 41 min ago:
              Personally, I like Apple's iWork. Keynote is slightly less fiddly
              than Powerpoint. I like that in Numbers you can have multiple
              movable tables on one screen without constraining column widths
              etc to each other. I also like that Pages is simpler than word
              with much more manageable styles, especially when copy and
              pasting from multiple other documents. But lots of people don't
              have Macs or like iWork, and in most businesses you eventually
              need MS Office to work with outside parties so for work the
              choice is really iWork plus MS Office vs MS Office.
              
              MS Office collaboration features work well these days but when
              you are using Office 365 for work, it's almost inevitable that
              different files get saved locally, on MS teams, Sharepoint, and
              OneDrive. It's a version control nightmare.
              
              I really like google's suite for work because it nudges everyone
              towards using only one location for all files, without a other
              places to save a copy. And it's good enough with Office files
              that you might only need a few roles to also need MS Office.
       
              slashdave wrote 1 day ago:
              You can drag a pdf into Keynote, and get a vector quality image.
              This feature is great for science when a plot is made elsewhere
              (R or matplotlib). Or you can even drag in an SVG, even from
              something you find in a browser. Drag, drop.
              
              Why in heaven's name is it nearly impossible to do the same with
              Powerpoint is a mystery. You still have to paste a bit image.
       
              jimmoores wrote 1 day ago:
              Frankly, if you think that, you're not exactly a power user of
              office suites.    Apple apps are a complete joke in the
              professional world.
       
              WarcrimeActual wrote 1 day ago:
              >and it's not close.
              
              This line right he is where I will always stop reading any reply,
              and block any YouTube channel that uses it in a title.    Mind
              numbingly overused.  It's literally verbal clickbait.
       
              Foivos wrote 1 day ago:
              Did you really have compatibility issues with MS office in the
              last 15 years?
       
              AnonC wrote 1 day ago:
              > Apple's office suite is my favorite I've ever used, and it's
              not close.
              
              I’ve written many comments criticizing this. Do you use a lot
              of keyboard shortcuts when you use Numbers or Pages or Keynote or
              do you use the trackpad/mouse a lot? I generally find these apps
              and others lacking on the keyboard front, by which I mean that
              it’s almost impossible to use them without a trackpad or a
              mouse. I can completely live with just a keyboard on Excel or
              LibreOffice Calc.
              
              BTW, I hate all the MS Office applications (and find them quite
              buggy and annoying) except for Excel. Maybe I’m just a lot more
              used to using Excel.
       
                chongli wrote 1 day ago:
                Numbers has a lot of keyboard shortcuts [1]. Are there
                particular ones you're missing? Or is your issue that Numbers
                has different keyboard shortcuts from the ones you're used to
                in Excel?
                
 (HTM)          [1]: https://support.apple.com/en-ca/guide/numbers/tana4519...
       
                  AnonC wrote 10 hours 56 min ago:
                  Actually both.
                  
                  A lot of menu options don’t seem to have keyboard
                  shortcuts. I know I can assign them, but defaults should be
                  better.
                  
                  But the second one hits harder for me: “Or is your issue
                  that Numbers has different keyboard shortcuts from the ones
                  you're used to in Excel?” Considering that Numbers came
                  much later than Excel, some of the common ones could’ve
                  been directly adapted with Mac specific substitutions (like
                  using Cmd instead of Ctrl).
       
                bt1a wrote 1 day ago:
                You may want to look into Karabiner Elements. Understandable if
                one doesn't want to have to allow a privileged daemon access to
                key inputs, but it allows for complex, application-focus-aware
                shortcuts. In the past I used a "Windows on MacOS" config
                preset because it allowed for my 60~70 key keyboard to operate
                similarly across win/linux/macos. Finally killed my last
                windows boot drive and main linux... but I do have a
                ritualistic annual step into a windows vm to file taxes on
                crack err with a crakced turbotax hehehe. In-tooits lobbying
                malpractice is deserving of petty flippancy
       
                quietsegfault wrote 1 day ago:
                Can’t you set up keyboard shortcuts for basically any action
                in a MacOS app?
       
                  AnonC wrote 10 hours 55 min ago:
                  My issue is with the defaults that are (not) available in
                  comparison to Excel or LibreOffice Calc.
       
                  crooked-v wrote 1 day ago:
                  As long as it has a menu item (easy) or is exposed to
                  Automator/Shortcuts (more complicated).
       
                    cyberge99 wrote 1 day ago:
                    There are apps to assign a key combinations to any menubar
                    dropdown menus.
       
                      crooked-v wrote 1 day ago:
                      You don't need an app for that, you can do it through
                      through System Settings -> Keyboard -> Keyboard Shortcuts
                      -> App Shortcuts.
       
              sleepybrett wrote 1 day ago:
              I used word for windows 2.0 well into the early 2000s. My needs
              aren't crazy and I don't think word has added a single feature
              I've cared about since. Pages is my current go-to.
       
              ireadmevs wrote 1 day ago:
              And below everything else is the web version of MSOffice. How I
              hate whenever I’m forced to use that…
       
              selectively wrote 1 day ago:
              I liked the way Pages 09 looked - it was beautiful - but the
              compatibility wasn't there. Modern Pages is hideous.
              
              And you hit the nail on the head with the whole 'Office = the
              document always opens/looks right' thing.
       
                chipotle_coyote wrote 1 day ago:
                It's not pretty, but both Pages and Numbers are pretty powerful
                in their modern incarnations. If you actually need Microsoft
                Office, then you need it, but a lot of people who don't think
                they could get away with just Apple's freebies probably could.
                
                (Disclosure: I write 99% of my stuff in Emacs now, so I'm not
                going to go that far out on a limb for iWork. It's just that
                it's the best "Works"-style suite that I've used.)
       
                  thewebguyd wrote 1 day ago:
                  > If you actually need Microsoft Office
                  
                  I also like Apple's office suite, the problem is network
                  effects. I'd even argue most people don't actually need MS
                  Office. The amount of people using PowerQuery, VBA, etc. is
                  probably less than 2% of users.
                  
                  The problem is, because everyone else (in business) already
                  has and uses office, if you want to collaborate, that's what
                  you have to use. Open file formats didn't win out in the end.
       
                    bigyabai wrote 23 hours 42 min ago:
                    > Open file formats didn't win out in the end.
                    
                    It's not "the end" yet. Many governments and sufficiently
                    motivated orgs are switching to ODF - it's only over for
                    proprietary file formats that pretend they can stand
                    toe-to-toe with docx. By eschewing open formats you're
                    making all the mistakes of .docx with none of the upsides
                    of the network effect.
       
                    jimbokun wrote 1 day ago:
                    Is it 2% who author content using those tools, or are you
                    also including anyone who might need to open and use a
                    spreadsheet using one of those technologies?
       
                    Closi wrote 1 day ago:
                    > the problem is network effects
                    
                    This is absolutely the problem - with the added issue of
                    platform support.
                    
                    I’m the only Mac user in our company of 15, which means
                    I’m also the only person that can open a .pages file.
                    Anyone can read a .docx, and if authored in word it will
                    actually look the same on both computers.
       
                  selectively wrote 1 day ago:
                  Needing VBA is more common than you think. Excel really has
                  no competitor.
       
              MidnightRider39 wrote 1 day ago:
              Crazy how different people experience this.
              
              For me it’s completely inverted; Google is top place, then
              Libreoffice, then MSOffice, then anything by Apple last place.
       
                ghaff wrote 1 day ago:
                Google does essentially everything I need. If I were more of a
                spreadsheet power user these days, Excel. And maybe other
                Office apps as needed for compatibility.
       
                hnlmorg wrote 1 day ago:
                I do like Keynote (their PowerPoint alternative) but I do agree
                that everything else is absolute garbage. But I guess someone
                has to like it.
       
                aftergibson wrote 1 day ago:
                Yeah that would by my ranking too. At work is Google because
                it's the best, particularly for collabotation, personally all
                in on FOSS.
       
                genthree wrote 1 day ago:
                I value performance and stability highly, and Apple's
                productivity programs are so light I can leave them open in the
                background and forget they're running for months at a time even
                on fairly old, weak machines. And I'm not sure I've ever seen
                any of them crash (I can't say the same about, say, LibreOffice
                or pretty much any other Linux-associated productivity
                software). That they're a ton more polished and stable than
                things like Abiword or Gnumeric, and have most modern features
                I'd expect (even live collaborative editing) puts them solidly
                above those other light options.
                
                I hate modern MSOffice's UI, plus it's full of slow, heavy
                webtech which deducts a lot of points from basically anything
                for me. Google's leaks memory (like most of their software...
                so do Gmail tabs) and is so slow that it introduces a ton of
                input latency, which drives me nuts, I hate to type in it,
                aside from my experience with most of its formatting and
                editing features being that they're very janky even by the
                standards of GUI word processors. Both are very heavy on
                resources, which means they have a huge hurdle to overcome on
                the feature side before I'd consider them anything but
                extremely-unpleasant.
                
                Old (like... '00s) MSOffice is pretty good because it's not
                such a resource hog, and the UI used to be really good.
       
                  ryandrake wrote 1 day ago:
                  I have a google sheet with less than 200 rows in it. Not
                  exactly Big Data. When I load it, the first 100 rows appear
                  pretty much instantly, but the following <100 rows take 9
                  seconds to load! WTF? I don't know any other spreadsheet that
                  takes that long to load more than 100 rows.
       
                echelon wrote 1 day ago:
                That's my exact ranking as well.
       
            martibravo wrote 2 days ago:
            A lot of new businesses are going the Notion/Google Drive route for
            docs, tables and knowledge, plus Canva for presentations and more
            visual work. It's not the majority, but the market is there.
       
              radicaldreamer wrote 2 days ago:
              That might be true for tech startups, but many businesses (even
              "new" ones) go with Microsoft 365 as a default, especially
              outside of the west coast or NYC.
       
                TacticalCoder wrote 1 day ago:
                Europe here. I disagree. Many SMEs are totally happy with
                Google Workspace and Canva, as GP mentioned. I know people
                using just that. And they don't understand why there are people
                suffering from the Microsoft-Stockholm syndrome.
                
                The market may not yet be 365-sized but as GP mentioned: it's
                there.
                
                And there are young people arriving at an age to open a
                business who have never used a Windows computer in their entire
                life. To them Microsoft is the company that make the
                virus-infested, slow, computers full of ads they see at their
                grandparents' house. That cohort ain't buying Windows / buying
                Office / using Azure.
       
                selectively wrote 1 day ago:
                Exactly. 365 gets you perfect compatibility and the 'real tools
                that professionals use'. Not Google Docs or some weird Apple
                thing - the tools that always will read the document.
       
                  nolist_policy wrote 1 day ago:
                  Google docs actually has better MS Office compatibility than
                  the 365 Web Apps.
       
                  sleepybrett wrote 1 day ago:
                  If you can navigate the terrible UI enough to find the open
                  button on the proper 'ribbon', that is. The ribbon makeover
                  should have textbooks written about it so we can teach our
                  future UI designers not to make the same mistakes again.
       
                    oblio wrote 1 day ago:
                    Meh. Techies keep ranting about it but regular users are
                    just fine with it.
       
                      sleepybrett wrote 1 day ago:
                      As someone 'technical' who sat close to 'normies' who
                      hated the helpdesk guys so much they would interrupt me
                      with their problems, no they do not.
       
                        oblio wrote 1 day ago:
                        I don't see why the ribbon would be inherently worse
                        than a menu. It's still hierarchical, everything is
                        labeled and has an icon and it's bigger. Oh, and
                        everything has a shortcut that's highlighted...
       
                martibravo wrote 1 day ago:
                I’m talking about the context I know which is Barcelona
                companies
       
              martibravo wrote 2 days ago:
              Plus Pages, Numbers and Keynote are free on Macs, minus the new
              paid features. I think it's a no brainer for new businesses
       
                pixeldash928 wrote 1 day ago:
                Unfortunately, there's a reason people prefer paid office
                software over Apple's free suite. Apps like Numbers are chaotic
                in the face of Excel.
       
        SunshineTheCat wrote 2 days ago:
        It's kinda crazy it took Apple this long to make this.
        
        I've worked with two agencies now that used only Macs across the
        business and had a really fun time signing in to and integrating 58
        Google services every time they hired someone new.
        
        It's possible people may continue to use Google Workspaces in these
        places, however, the fact that there was never even an Apple option was
        always wild to me.
       
          philistine wrote 1 day ago:
          There is now an option ONLY if you're in the US. The mail, calendar
          etc. stuff is US-only.
       
        simonw wrote 2 days ago:
        I wonder if this was timed to lineup with the MacBook Neo launch, which
        makes the idea of equipping your entire company with Mac laptops a lot
        more compelling from a cost perspective.
       
          10729287 wrote 2 days ago:
          There’s a grey one. So obviously, it was timed.
       
        bouk wrote 2 days ago:
        Hopefully some actual competition against GSuite (or whatever it's
        called these days)
       
        bitpush wrote 2 days ago:
        Who will Apple serve? Users, Apple or their partners?
        
        It has always been Apple > Users > Partners.
        
        There's a reason why Microsoft is still the king of enterprises.
        Anybody getting involved with this with Apple will deserve everything
        thats coming their way
       
          NetMageSCW wrote 2 days ago:
          Thousands in annual savings?
       
            bigyabai wrote 2 days ago:
            Not on iOS, being locked into the App Store never saved me a dime.
       
              bigyabai wrote 1 day ago:
              Anyone who's downvoting me better pay full price for FFVI Pixel
              Remaster instead of emulating it, you filthy dogs.
       
        dehrmann wrote 2 days ago:
        Apple's really late to this.
       
          tencentshill wrote 1 day ago:
          They are just combining existing services: Apple Business Essentials,
          Apple Business Manager, and Apple Business Connect.
          
          It's like Microsoft now - put everything under one massive convoluted
          control panel.
       
          AndrewKemendo wrote 2 days ago:
          Apple is “late” to everything which is why it’s the leader
          
          Being early is the same as being wrong and there’s no business
          value in costly exploration of new territory at least in the 21st
          century
          
          Name me a single company that is still in business and dominating a
          market based on being first to market with a new product.
       
            jackdh wrote 2 days ago:
            Depending on how you define "new" but there are certainly examples
            of this, Spotify is the first to come to mind, AWS could be
            another.
       
              AndrewKemendo wrote 15 hours 49 min ago:
              AWS was a literal spinout that’s a different thing entirely
       
            valzam wrote 2 days ago:
            Ok but "Business Email" wasn't exactly invented yesterday...
       
              AndrewKemendo wrote 1 day ago:
              Which is my point. They did basically nothing new internally and
              will be able to capture what...10-20% of overall business suite
              market?
              
              That’s genius
       
            sosodev wrote 2 days ago:
            TSMC. They dominate the semiconductor market because they're
            consistently first to market with the world's most advanced chip
            fabrication.
       
              AndrewKemendo wrote 2 days ago:
              Absolutely not TSMC was and has always been a pure play
              “execution” of chip foundry, based on the government of
              Taiwan taking financial bets on a growing chip market.
              
              In no way was TSMC the first to market for chips or chip
              production or even any major chip fab product at its outset.
              
              In fact they did exactly the Apple model and took what TI was
              doing and used government money to scale it. I don’t know a
              single unique product from TSMC
              
              If anything Texas Instruments (which is I grew up around in
              Houston) could be considered actually building a good product
              from scratch, look at them now…
       
                grumbelbart2 wrote 1 day ago:
                TSMC had the first copper interconnects, kind of their
                breakthrough node at the time, and the first EV-based process.
       
              ceejayoz wrote 2 days ago:
              But they're an example of the same phenomeon; they were founded
              in 1987, long after chip fabrication was a thing. They just did
              it right.
       
                sosodev wrote 2 days ago:
                I think it's hard to know where to draw the line between
                derivative product and something unique. If we follow your
                logic that TSMC hasn't done anything new, then aren't all
                computer manufacturers just rehashing the ENIAC or whatever? Is
                a Tesla just a better model T? No, arguably we would say that
                these products are new to market because they've integrated new
                technologies in unique ways and often expended massive capital
                on R&D to do so. TSMC is no different.
       
                bigyabai wrote 2 days ago:
                They took extreme risks on EUV lithography and accumulated
                market share by being the first to shrink nodes.
       
            bitpush wrote 2 days ago:
            Vision Pro.
       
              layer8 wrote 1 day ago:
              Dominating the market??
       
              NetMageSCW wrote 2 days ago:
              They were still late, just not late enough.
       
              AndrewKemendo wrote 2 days ago:
              Vision Pro failed
              
              Apple fails at every novel thing they try and crushes it at every
              thing they copy
       
                df3dsfs wrote 1 day ago:
                Does anyone take this bozo seriously?
                
                He writes like.... the worst comments. I genuinely hope he gets
                much needed help. He seems like a bitter sad man.
       
                  AndrewKemendo wrote 1 day ago:
                  +1
                  
                  I appreciate that you made a whole ass new account just for
                  this comment
                  
                  Cheers to that
       
                JoelMcCracken wrote 2 days ago:
                The iPhone was revolutionary. There really was nothing like it
                at the time. The closest thing (the PDA) was _nothing_ like it.
       
                  spogbiper wrote 1 day ago:
                  there were tons of smartphones on the market prior to the
                  iphone.  i used several of them.  mostly windows mobile
                  devices that required a stylus or keypad for input.  they had
                  apps stores, web browsers, email, etc.    copy and paste, which
                  the iphone lacked at release.  from a functionality stance
                  there were many options very much like the iphone available. 
                  the interface on the iphone was nicer for most things, and it
                  had a nicer web browser.  not a different world of
                  functionality at all, just a bit nicer overall but also with
                  some big trade offs.
       
                    iknowstuff wrote 1 day ago:
                    A world of difference. Completely different products.
       
                      spogbiper wrote 1 day ago:
                      i don't understand this take at all.  what did the iphone
                      do that the existing devices did not do?
       
                        iknowstuff wrote 1 day ago:
                        Multitouch
       
                          spogbiper wrote 21 hours 26 min ago:
                          thats certainly a nicer input method, but is that
                          what you're referring to when you say its an entirely
                          different product?
       
                      givinguflac wrote 1 day ago:
                      Couldn’t agree more. Those amalgam windows mobile
                      devices were an interesting for the time, but hellish
                      experience imho.
       
                acdha wrote 2 days ago:
                That doesn’t fit: Apple’s been experimenting with VR since
                the 90s and Vision Pro was hardly novel–well executed, but
                not novel. I think it’s more complex where you have to think
                about the products executives and Wall Street analysts want to
                exist providing pressure against the “is it good enough to
                buy?” response.
       
                NetMageSCW wrote 2 days ago:
                Apple Watch.
       
                  AndrewKemendo wrote 2 days ago:
                  There were literally thousands of smart watches that were
                  launched prior to the Apple Watch
                  
                  Garmin anyone?
                  
                  I think Timex and Casio even had ones in the 90s
       
                    givinguflac wrote 1 day ago:
                    Which ones of those can do notifications, health tracking,
                    sleep cycle, temperature/blood pressure? I’ll wait.
       
                      velocity3230 wrote 1 day ago:
                      Garmin.
       
              unshavedyak wrote 2 days ago:
              Honestly seems like a supportive argument. Yea, your amendment
              clearly shows Apple isn't always right/late, but Vision Pro is an
              example of them being early and how far they miss when they're
              early hah.
              
              (I don't have a side in this discussion)
       
                acdha wrote 2 days ago:
                And I’d add that like AI, there was clearly a conflict inside
                Apple between people who wanted to be in the game and the
                people who correctly recognized that it wasn’t yet where most
                consumers wanted.
       
                  bigyabai wrote 2 days ago:
                  Like AI, the Vision Pro would have been a better product if
                  Apple told the detractors to shut up and ship out. NPUs and
                  AR are not going to sway consumers or compete for market
                  share.
                  
                  Nevermind the godawful Liquid Glass UX they cooked up and
                  imposed on everyone else...
       
              d-us-vb wrote 2 days ago:
              A costly gamble for tech they really wanted that wasn't mature
              yet.
       
        georgeburdell wrote 2 days ago:
        One of the last great consumer companies is going B2B
       
          sneak wrote 21 hours 2 min ago:
          Apple has gone the way of AmEx and Uber.  There are no massmarket
          "great consumer companies" left in the USA, as far as I can tell.
       
          andyferris wrote 1 day ago:
          I think what they've announced is the best fit for small businesses,
          not large enterprises. They can still treat it as a B2C-style service
          - many tiny customers with similar needs. Mom and Pop can now get a
          domain name through Apple, with email accounts - for a lot of people
          that might be the only way they'd know how to do something like that.
          
          The business needs here aren't so different to family manangement
          features, say.
          
          Throwing in Entra ID / Google Workspace authentication and multiple
          Apple IDs per device is probably the most "interesting" part as to
          where that ends up in the distant future.
       
          mindwok wrote 1 day ago:
          I had the same thought. When you're a B2B and B2C company and you
          have to make a bold decision, the B wins because they hold the
          enterprise $$$.
       
          amelius wrote 2 days ago:
          They need to go OEM.
       
            nhubbard wrote 1 day ago:
            They did it in the 1990s and it failed so hard that it almost took
            down the company.
       
              amelius wrote 1 day ago:
              Why can others do it?
       
                nielsbot wrote 1 day ago:
                Apple's entire success story is their vertical integration.
                They can't do that and OEM.
                
                As for the PC makers: they don't innovate. Microsoft doesn't
                care who sells PCs, Intel doesn't care who sells PCs. Every PC
                maker is essentially an assembly company. If you appreciate
                Apple's innovation in the laptop space over the past x years,
                then you don't want Apple to be an OEM.
       
                dhosek wrote 1 day ago:
                Who has successfully managed this kind of transition? The
                obvious case is IBM which is now essentially a consulting
                company and doesn’t sell PCs anymore.
       
          lvspiff wrote 2 days ago:
          its the only path to go to be able to continue to support their
          pricing models - they've priced the consumer/pro-sumer out of the
          market prettymuch and so B2B is the more sustainable paying
          population.
       
            swiftcoder wrote 2 days ago:
            > they've priced the consumer/pro-sumer out of the market
            prettymuch
            
            I'd argue that (the low end of) Apple products are the cheapest
            they've ever been - the $599 iPhone 17e is below the
            inflation-adjusted price of the original iPhone, and at $599 the
            MacBook Neo is the cheapest launch price an Apple laptop has ever
            listed at (not even adjusting for inflation!)
            
            The maximum amount you can spend at the high-end has certainly gone
            up over time, although the basic MacBook Pro Max config costs
            roughly the same as it's peer from 10-15 years ago - nobody's
            forcing folks to shell out for the 128GB of RAM (something that
            didn't exist on laptops at all till very recently)
       
            kstrauser wrote 2 days ago:
            The company that just made a $600 Macbook?
       
              bigyabai wrote 2 days ago:
              Yes, the phone company that is known for taking home a bronze
              medal in personal computing for the past 30 years running.
              
              Apple knows the score internally, this won't change the world any
              more than the 12" Retina Macbook did.
       
                mpweiher wrote 1 day ago:
                The world's firs trillion dollar and three trillion dollar
                company. Yes, completely insignificant.
                
                The company that captures 60-70% of the global PC industry's
                profits.  Definitely completely insignificant.
                
                Apple has known the score internally for decades and is
                laughing that score all the way to the bank.
       
                  bigyabai wrote 1 day ago:
                  None of that refutes anything that was said. macOS is a
                  third-class citizen measured by market share, and the total
                  sum of annual Mac profits is lower than what the iPad
                  ecosystem makes in a year.
                  
                  Consumers do not want the Mac. Datacenters don't want Apple
                  Silicon. People want the iPhone, they want Airpods, but the
                  M-series Macs have spent 5 years changing absolutely nothing.
       
                    givinguflac wrote 1 day ago:
                    > but the M-series Macs have spent 5 years changing
                    absolutely nothing.
                    
                    You clearly keep up with tech news, kudos! I’ve seen no
                    changes from other major pc manufacturers in response to
                    Apple silicon, at all. 
                    /s
       
                    swiftcoder wrote 1 day ago:
                    > Consumers do not want the Mac
                    
                    Really? As far as I can tell, consumers mostly would love
                    to use Macs, but aren't willing to pay the price of entry
                    
                    > Datacenters don't want Apple Silicon
                    
                    Do you know how many people salivate at the prospect of an
                    M-based return of the Xserve?
       
                    philistine wrote 1 day ago:
                    > and the total sum of annual Mac profits is lower than
                    what the iPad ecosystem makes in a year.
                    
                    So the company that makes between 50-60% of all profits in
                    personal computers has created a market where it makes 100%
                    of the profits, but albeit smaller than the whole PC
                    market. That's terrrrible, what was Apple thinking!
                    
                    Market share is far from everything when people live in
                    poverty and do not have money to spend on good hardware and
                    software. Apple makes stuff for affluent people, and then
                    makes a ton of money from those rich folks. Making Apple
                    the most valuable company in the history of humanity. Boy,
                    that's a terrible place to be in!
       
                      bigyabai wrote 1 day ago:
                      I shouldn't have to repeat myself; this still doesn't
                      refute the claim that Apple has ceded the consumer
                      compute market. Cheap Macs have flooded the used market
                      for years, and people still gravitate towards plastic
                      Wintel boxes and Chromebooks.
                      
                      > Apple makes stuff for affluent people
                      
                      is just repeating the original claim upthread:
                      
                      >> they've priced the consumer/pro-sumer out of the
                      market prettymuch and so B2B is the more sustainable
                      paying population.
       
                        philistine wrote 1 day ago:
                        The fact Apple maximizes for profits, and does not care
                        about market share, does not mean it has ceded the
                        market at all. It’s the exact contrary. Apple’s
                        making money akin to the #2 position while being #4 and
                        that’s an issue for you?
                        
                        Once again you retreat to anecdata; how can you prove
                        that used Mac laptops are not popular?
       
          dagmx wrote 2 days ago:
          Apple always had a B2B component. This is just the latest attempt to
          not make it completely subpar.
       
            furyofantares wrote 2 days ago:
            This sucks. This page makes it clear this is the motivation for
            "Ads on Maps", as they talk about it prominently here - they are
            now directly selling the attention of their device consumers to
            their business customers.
            
            I guess they were doing that before in the App Store, which is of
            course also awful.
       
              Barbing wrote 2 days ago:
              Their voice assistant is somewhat opinionated about how it will
              search the App Store for you [1] They dynamically reveal 1-3
              results and only show a “see more options in App Store”
              button when they feel like it.
              
 (HTM)        [1]: https://i.ibb.co/zV8d9gbc/IMG-2177.jpg
       
       
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