Subj : Re: Fatal errors To : Robert Comer From : Chris Robinson Date : Wed Feb 21 2001 08:34 am From: Chris Robinson Got it working now - removed Office completely, rebooted and then reinstalled. Seems to be fine now - I ran reinstall last time (instead of removing it first) which didn't work - now it does (yippie!). Cheers, Chris. Robert Comer wrote: > Then that's probably not it. > > Maybe time for a full reinstall -- probably a dll thing then, and that's the > easiest way to fix it. > > - Bob Comer > > "Chris Robinson" wrote in message > news:3A922E75.F34265F4@manchester.rms.slb.com... > > Yup - done that :o) > > > > Robert Comer wrote: > > > > > Have you tried reinstall the printer driver on that PC? > > > > > > - Bob Comer > > > > > > "Chris Robinson" wrote in message > > > news:3A8BBDB9.CA8482AA@manchester.rms.slb.com... > > > > Hi all, > > > > A users machine is palying up atm. Running NT4 SP5, Office 97 - SR2b. > > > > When the user opens some (doesn't happen with all) speadsheets and > tries > > > > to print them, a Dr Watson window pops up saying excel.exe has caused > > > > fatal errors. I've reinstalled Office and also re-applied the sr2b > > > > patch. I can open the spreadsheets fine on any other pc and print > them > > > > off. > > > > The files are on a networked drive - I've tried saving them locally > and > > > > printing but no luck. I tried printing to different printers (all > > > > network printers) and still the same error. > > > > > > > > Help!! > > > > Chris. > > > > > > --- BBBS/NT v4.00 MP * Origin: telnet://HarborWebs.com http://HarborWebs.com:8081 (1:379/45) .