Subj : Windows'2000/XP
To   : John Guillory
From : Simon Woodland
Date : Tue Jul 23 2002 10:26 pm

Hello John!

I havent yet seen any edvidence of this, the problems you reffer to have been 
around since NT4.0 and possibly earlier.

Also I dont rely on any driver disks a good tech will have away of accessing 
them, even if it means a laptop and mobile link.

Also pre-installed factory images can be a pain, because how do you know if the 

hardware/partitions have not been changed at some point 
by the customer?


On 12/07/2002, John Guillory wrote to All:
JG> Now that Microsoft's promoting Windows/XP on home computer systems,
JG> I can forsee some major problems for computer repair technicians....
JG>  I got a call the other day from a guy my neighbor referred to me...
JG>  He didn't have a clue how his Windows'2000 system had been
JG> installed, weather it was using NTFS or FAT.  He lost his
JG> Administrator password and couldn't get into his computer (more than
JG> likely he used the Administrator Account for everything....)  At
JG> least with Windows'2000 it doesn't usually come pre-installed from
JG> any major companies.... Windows/XP on the other hand....  I
JG> personally think if computers came from the factory with No Restore
JG> CD's and nothing but original install CD's (forcing the user install
JG> everything from scratch when they buy it), yes it'd be a pain in the
JG> rear and many of the cheap software packages that no one uses would
JG> never get installed, but new computer users would learn more about
JG> their computers.  Not to mention, they wouldn't make stupid comments
JG> like Linux is harder to install than Windows'98.... (especially once
JG> they had to dig up all those driver CD's!  And when they mess up
JG> something really bad, and a technician ask them "Where do you keep
JG> your driver CD's?" They'd have an answer instead of "What's a driver
JG> CD?"
JG> -!- Platinum Xpress/Win/WINServer v3.0pr5
JG>  - Origin: www.main-line.net -- 337-430-0903 (1:3830/3)


Regards,
Simon Woodland

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