Subj : CRASH ON UPGRADE TO WIN20
To   : JAY FULLER
From : LILA GODEL
Date : Fri Dec 21 2001 12:57 pm

JF>.MSGID: 1:3613/22 b20c81b0
 
 
JF>Howdy folks:
 
JF>I've been attempting to update a windows 98 machine to windows 2000
JF>professional.  As the setup procress continues through it's thing - it
JF>builds a programs list (and wants to check it twice, I'm sure).  It
JF>scans the entire hard drive.....makes a note of a few important programs
JF>in C:\Program Files, than says....."processing system files".
 
JF>At that point....it crashes.....saying "ntkern" or something has an
JF>invalid page fault in module "kernal32.dll" (nice how that is, eh?).
JF>I've reloaded 98 on top of itself, i've disabled all running programs,
JF>i've changed the memory stick, I've done everything I can *think* to do
JF>to solve this problem and I **really** don't want to have to reload from
JF>scratch.
 
If you have QuickBooks or QuickBooks Pro installed on the computer
see http://support.microsoft.com/support/kb/articles/Q252/7/25.ASP.

If you do not have web access write back and I will reply with the
details.


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