Subj : Re: GNU Public Licences Revisited (again) To : comp.programming From : Steve O'Hara-Smith Date : Wed Sep 21 2005 01:11 pm On Wed, 21 Sep 2005 07:24:39 GMT Randy Howard wrote: > him by pager to let him know to come back for it later in the > day. So, I call them up, and they were SHOCKED to learn that I > ordered one, received two, and was calling to return the extra > one. It seems that their computer system doesn't even have a > provision for handling it, because nobody EVER does that. The Of course it would have been perfectly reasonable on their part to say something like "We are sorry for the inconvenience and our system is not geared up for this rare case so please accept the second item as a gift from us, by the way you only have warranty cover on the item with serial number ...". Such a response would have left you not feeling guilty, them looking magnaminous and everybody happy. > They worked hard at making me feel > bad for not behaving like a common thief. Like I was making > their job harder by trying to behave honestly. You very probably were, although why they couldn't treat it the same way as a return from the shipping company beats me. -- C:>WIN | Directable Mirror Arrays The computer obeys and wins. | A better way to focus the sun You lose and Bill collects. | licences available see | http://www.sohara.org/ .