Subj : Me on Thinkpad.
To   : CHARLES ANGELICH
From : TOM WALKER
Date : Sat May 21 2005 07:48 am

CA>TW> I am not impressed with the JD Powers Ratings.

CA>OK but if we're going to use our personal opinions as the
CA>yardstick we have a stalemate. :-)

Wel lthose personnal Opinions that Consumers Reports publishes are
really FACTS. What is really personnal about questions like "HOW many
times did you have to return the car to the dealer in the first year"
etc.


CA>TW> While it is somewhat past history a better gauge of Value
CA>TW> is looking at the Consumer reports "WORST USED CARS"
CA>TW> listing. The listing is Dominated by the US Car makers with
CA>TW> the European makeers coming in Second. Several Examples.
CA>TW> The Pride of GM the Buick Park Avenue and the Cadillac
CA>TW> DEVille/Exclade/Seville are on the list. And several of
CA>TW> them are 2002 Models. YES these are Upper Management
CA>TW> problems and not flly blamable on the UNION. BUT their
CA>TW> sloppy Assembly, as noted by the off the Delivery Truck
CA>TW> items that need taken care of, IS FULLY ON THEIR Shoulders.

CA>Poorly designed parts make for poorly assembled automobiles.
CA>You have the impression hourly empoloyees have a motive for
CA>producing low quality automobiles and that's just not true at
CA>all.
CA>Upper level managers looking to cut corners to earn bonuses is
CA>as much to blame as any other factor.


Shal we go back to the Experience of Volkswagon where the German
Plants and the US plant HAD the SAME Management and used the SAME parts.
The only difference between the POOR quality Assemble in the US plant
and the Quality assembly in the German Plant was the Workers??? Who here
happened to be the don't give a damn OVERPAID UAW UNION GOONS.
I don't know what else I can say, the Evidence is quite convincing.
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