Subj : new modem, slower speed
To   : Alan Hess
From : mark lewis
Date : Sun Jul 31 2005 11:29 am

 AH> With Comcast updating their base download speed to 6Mbits from
 AH> 4Mbits July 31, I was told by Comcast tech support that the cable
 AH> modem I had, a 3Com CMX (discontinued model, Docsis 1.0) wouldn't
 AH> handle the increased speed, so I bought a Motorola SB5100 cable
 AH> modem.  The modem was attached, and Comcast was called to provision
 AH> it, and record it in my account.  With that done, I'm getting
 AH> slower download speed than with the 3Com!  I was getting 4M
 AH> downloads, as I should have - with the new modem, I'm getting less
 AH> than 3M downloads.  What can I do to fix this?  Comcast says the
 AH> modem is properly configured, so they don't know why the download
 AH> speed is now slower.  I've done the router unplug and modem unplug
 AH> thing - no change.  Any ideas from you all? 

i'd suspect a crappy modem... take it back and swap it out for another... if 
you have the same problem, swap it for another brand...

was the 3COM having any trouble at the new speeds? or was the "problem" only 
that you would be getting anything over 4M/sec?

)\/(ark

 
* Origin:  (1:3634/12)

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