Received: from aruba.u.arizona.edu (aruba.U.Arizona.EDU [128.196.137.30]) by csf.Colorado.EDU (8.7.6/8.7.3/CNS-4.0p) with ESMTP id OAA21018 for ; Tue, 27 May 1997 14:44:42 -0600 (MDT) Received: from localhost (slw@localhost) by aruba.u.arizona.edu (8.8.5/8.8.5) with SMTP id NAA78102 for ; Tue, 27 May 1997 13:42:16 -0700 Date: Tue, 27 May 1997 13:42:14 -0700 (MST) From: Susan L Wenger To: Sociology Graduate Students -- International Subject: Arlie Hochschild In-Reply-To: Message-ID: MIME-Version: 1.0 Content-Type: TEXT/PLAIN; charset=US-ASCII On Tue, 27 May 1997, Jean Czerlinski wrote: > * The Managed Heart, by ___. (Sorry, I'm bad on names today.) > This is a story of how flight attendants are trained, especially how they > are taught to manage their emotions and always look happy no matter how > frustrating things get. The customer is always right, etc.. But at what > cost to the flight attendants' themselves? The name of the author is Arlie Hochschild. Selections from _The Managed Heart_ would be good for a class like this. There are good, interesting insights, and undergrads will appreciate that she's a good read. Speaking of Hochschild, has anyone read her new book, _The Time Bind_? I just finished it and liked it a lot. Her research on employees working at all levels of a supposedly "family-friendly" corporation is a kind of sequel to _The Second Shift_. _Time Bind_ doesn't have as many new theoretical insights as _Second Shift_ did, but it explores some of the questions left unanswered by the first book and leaves the reader with a more complete understanding of the dynamics and tensions between work and family. Anyone interested in or teaching a course in the sociology of gender, work, or family should read it. I'm very psyched about the prospect of teaching it to my Soc of Gender class this summer. --Susan